Operations Supervisor

About Capacity: Are you ready to take your career to the next level with a dynamic and innovative company? At Capacity LLC, a leader in logistics and 3PL solutions, we believe our people are the key to our success. We’re looking for talented individuals to join our fast-paced, collaborative team where communication, teamwork, and leadership drive real impact.

Here, you’ll thrive in a culture that values continuous learning, professional growth, and innovation—all while having fun along the way. Whether you're starting out or advancing your career, Capacity LLC offers the perfect platform to grow and succeed.

Join us and be part of a company where excellence, customer satisfaction, and our core values are at the heart of everything we do.

The Supervisor will have various responsibilities, including:

• Supervise assigned personnel.
• Supervise direct reports in training & performance management.
• Ensure all direct reports understand and follow warehouse standard operating procedures.
• Partner and collaborate with internal client managers as needed.
• Manage, monitor, and process workflow through the facility.
• Communicate clearly with internal stakeholders regarding any/all non-conforming situations in a timely manner.
• Observe and suggest Key Performance Indicators (KPI's) to measure productivity and success across the department.
• Responsible for maintaining a clean, safe and productive department environment.

Qualifications:

• College degree preferred, but not required.
• 5 years minimum experience in Warehouse Management.
• Must have experience with warehouse protocols and correcting non-conformities.
• Keen understanding of general Warehouse, Inventory and Supply Chain Processes including, Non-Conformance, and Put-away.
• Organizational skills to handle high volume conditions, people, and various daily tasks.
• Problem solving skills to be able to address matters as they arise and anticipate issues before they happen.
• Excellent written and verbal communication.
• Strong understanding of basic computing and the ability to learn multiple software applications.
• Bilingual in Spanish is a plus.