Operations Supervisor

Position: Operations Supervisor

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Pay Rate: $30.00 - $35.00/hourly

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Location: Oakland, CA

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Schedule: Night Shift | 5:00 PM–3:30 A

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Position Summary

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We are seeking an experienced Operations Supervisor to lead and oversee night shift transportation and warehouse operations. This hands-on leadership role is responsible for supervising daily workflow, coordinating dispatch operations, managing delivery routes, and ensuring safe, efficient, and on-time execution of all operational activities. The ideal candidate is a strong leader who thrives in a fast-paced logistics environment and can effectively manage both warehouse personnel and drivers while maintaining exceptional customer service.

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Duties and Responsibilities

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• Supervise and coordinate all night shift warehouse and transportation operations.
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• Dispatch drivers and manage delivery routes to maximize efficiency and on-time performance.
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• Monitor daily transportation schedules and make real-time route adjustments as operational needs change.
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• Oversee warehouse workflow to ensure productivity, accuracy, and compliance with company standards.
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• Serve as the primary point of contact for drivers, warehouse personnel, and customers during the night shift.
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• Resolve operational issues quickly while making sound decisions to minimize delays and maintain service levels.
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• Assist with employee scheduling, labor planning, and workflow coordination.
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• Ensure compliance with company policies, safety procedures, DOT regulations, and operational standards.
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• Track shipments, monitor delivery progress, and communicate updates to internal teams and customers.
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• Complete operational reports and maintain accurate transportation and warehouse documentation.
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• Utilize Microsoft Excel and company software systems to monitor performance metrics and maintain records.
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• Collaborate with management to identify opportunities for process improvements and increased operational efficiency.
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• Foster a positive, safety-focused work environment while leading and supporting team members.
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Qualifications

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• Previous supervisory experience in transportation, logistics, warehouse, food distribution, or supply chain operations preferred.
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• Experience with dispatching, route planning, and transportation coordination.
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• Strong leadership skills with the ability to motivate, coach, and develop employees.
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• Proficiency in Microsoft Excel and general computer applications.
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• Excellent communication, organizational, and problem-solving skills.
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• Ability to prioritize multiple responsibilities and make effective decisions under pressure.
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• Reliable, dependable, and comfortable working overnight hours in a fast-paced environment.
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• Strong understanding of warehouse operations, transportation logistics, and safety procedures.
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