Operations Supervisor - Weekends Overnight

Shift: Friday, Saturday and Sunday's 6pm to 5am

About the Role

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

What You'll Do

• Manage the workflow of several departments in conjunction with individual department supervisors

• Develop and maintain accuracy standards to ensure unit inventory integrity

• Align with business partners to resolve issues and ensure efficient service

• Ensure dynamic staffing to meet company goals

• Effectively manage staff to meet productivity and cost goals

• Evaluate and track level of service and accuracy standards

• Leads direct reports to achieve unit goals by Kohl's policies and practices

• Increase associate engagement by developing and communicating a clear vision

• Maintain open communication, set clear objectives and remove barriers

• Develop an effective staff through coaching and performance feedback

Must Have Skills

• Strong people management skills with the ability to coach, motivate, and hold teams accountable

• Demonstrated leadership capabilities, including leading by example and supporting team development

• Ability to effectively manage performance, expectations, and day-to-day priorities

• Ability to analyze data, identify trends, and drive operational improvements

• High attention to detail with a strong focus on accuracy, controls, and compliance

• Effective communication skills, both written and verbal

• Ability to work cross-functionally and build productive working relationships

• Comfortable operating in a fast-paced, high-volume environment

Nice to Have Skills

• Experience in retail, eCommerce, or omnichannel operations

• Experience building and supporting teams

Experience Requirements

• Direct experience includes hands-on responsibility for operational execution

• Relevant experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities