Operations Support Coordinator

Job Title: Operations Support Coordinator

Location: Doral, FL (on site)

Reports To: Operations Director

Job Type: Full-time 

About Us:

Devin Tech is a growing wholesale trading company dedicated to providing a wide range of consumer electronics. We’re looking for an Operations Support Coordinator to join our team and ensure smooth operations across sales channels, inventory points, and customer service functions.

Job Summary:

The Operations Support Coordinator plays a key role in supporting daily operations across multiple departments, ensuring the accurate management of sales, purchases, inventory, and customer relations. This person will serve as a point of contact between internal teams and customers, ensuring that orders are processed, shipments are accurate, and any operational challenges are addressed efficiently.

Key Responsibilities:

- Sales & Purchase Records Management:

  Track and maintain accurate records for sales and purchases, collaborating closely with the back-office operations team.

- General Operations Support: 

  Provide day-to-day generalist support and serve as a point-of-contact for both Devin Tech Operations and our customers.

- Operations Coordination:

  Assist internal teams in establishing and optimizing operational processes across different sales channels, offices, and inventory points.

- System Management: 

  Regularly update and maintain computerized systems for inventory tracking and order processing.

- Customer & Sales Support: 

  Address and resolve issues raised by customers or internal sales teams, ensuring high-quality service and customer satisfaction.

- Order Processing & Shipment: 

  Process orders accurately and coordinate shipping logistics, ensuring timely and correct shipments.

- Tracking Information Management:

  Log tracking information (carrier, dates, tracking numbers) for outgoing shipments.

- Ad Hoc Duties:

  Perform other duties as assigned to support the overall operations of the company.

- Van Driving (if applicable):

  Operate a cargo van to pick up or drop off items as needed.

Why Devin Tech?

At Devin Tech, we value teamwork, innovation, and integrity. As part of our operations team, you’ll have the opportunity to contribute to the growth and success of our company, while gaining valuable experience in a dynamic industry. We offer a supportive work environment, opportunities for professional growth, and competitive benefits.

Requirements

Required Qualifications:

- High school diploma or equivalent; associate’s or bachelor’s degree preferred.

- Proven experience in logistics, inventory management, or operations support (3-4 years preferred).

- Strong organizational skills and attention to detail.

- Ability to communicate effectively with internal teams and customers.

- Proficiency with computer systems (e.g., MS Office, inventory management software).

- Ability to handle physical tasks such as unloading shipments and managing inventory.

- Must be able to drive a cargo van (valid driver’s license required).

- Comfortable working in a fast-paced, dynamic environment.

Preferred Qualifications:

- Experience in logistics or customer support.

- Knowledge of shipment tracking software and inventory management tools.

- Strong problem-solving skills with the ability to handle customer and operational issues.