Operations Support Coordinator

Operations Support Coordinator

Salary

$55,500.00 - $75,324.00 Annually

Location

DPW&T - Largo, MD

Job Type

Probationary FT

Job Number

10679

Department

Public Works & Transportation

Division

OHM Program Support

Opening Date

07/01/2026

Closing Date

7/15/2026 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

50069039

• Description
• Benefits
• Questions

Nature and Variety of Work

Come join our team!

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the Countys residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince Georges County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince Georges County Department of Public Works & Transportation (DPW&T) is currently seeking qualified applicants to fill an Operations Support Coordinator (Administrative Aide 3A) position, grade A17, in the Office of Highway Maintenance.

About the Position

This highly responsible and advanced level administrative/secretarial position is responsible for providing administrative and secretarial support to Associate Director and staff of the Office of Highway Maintenance (OHM). Duties encompass prioritizing work assignments in support of the Special Services Division and Rehab and operations Division. Specific duties include validation of all county claims correspondence, 311 service requests and escalations, snow and ice control planning and coordination, file management, administrative and program support as needed. Work is performed under the general supervision of Administrative Aide IV /Office Manager.

About the Agency

The Department of Public Works and Transportation (DPW&T) is responsible for nearly 2,000 miles of County-maintained roadways that range from rural to urban classifications. The transportation infrastructure includes 900 bridges, as well as shoulders, sidewalks, curbs/gutters, stormwater management facilities, driveway aprons and nearly 3,000 acres of grassy area -- all of which are maintained by staff of the Department. DPW&T's workforce keeps the County's various services moving by performing a myriad of activities which include removing snow and ice from County-maintained roadways, upgrading traffic signals, installing streetlights, clearing fallen trees, unclogging drainage inlets and maintaining stormwater management facilities, as well as performing roadway repairs ranging from potholes and sidewalk trip hazards to bridge repairs and resurfacing projects and more.

Examples of Work

• Provides administrative and secretarial support to the office and division staff.
• Manages the distribution of incoming and outgoing mail and maintains mail and work-tracking logs.
• Assists with the sale of contract documents, project plans, and specifications, and processes payments in accordance with established policies and procedures.
• Purchases and maintains office supplies and equipment inventories.
• Reconciles monthly credit card transactions and maintains related financial records.
• Prepares correspondence, memoranda, contract documents, task orders, work orders, change orders, easements, and other administrative documents.
• Records and distributes meeting minutes.
• Processes payment requests, invoices, and purchasing documentation.
• Maintains, organizes, and updates division files and records.
• Assists with recruitment, onboarding, and training activities as needed.
• Greets visitors, responds to telephone inquiries, and directs calls to appropriate personnel.
• Coordinates and schedules meetings, appointments, and calendars for division leadership and staff.

Qualifications

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Successful completion of probationary period of nine (9) months at the Administrative Aide II level.

OR

• One (1) year of advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details.
• Associates Degree from an accredited college or university in Business Administration or Secretarial Science.
• Possess a valid drivers license.

An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Preferred Qualifications

• Experience analyzing operational and financial data to identify trends, monitor performance, and support decision-making.
• Excellent written and verbal communication skills, including preparing correspondence, reports, presentations, and meeting materials.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
• Demonstrated experience managing large volumes of data, maintaining databases, and producing accurate reports and dashboards.
• Knowledge of records management, document control, and business process improvement principles.
• Ability to exercise sound judgment, maintain confidentiality, and work independently with minimal supervision.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Eligibility Criteria

Candidates deemed as meeting the minimum qualifications will be invited to complete and pass an online Administrative Aide examination. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: July 27th - July 29th. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: Largo, MD

Conditions of Employment: Upon selection, the candidate must:

• Must possess and maintain a valid drivers license.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee in the department's mandatory Snow and Ice Control Program and other emergency operations as assigned. This position is essential. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince Georges County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince Georges County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George's County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
• Dependent Care Assistance Program
• Health Care Flexible Spending Account

Paid Leave (Annual, Personal, & Sick) 13 Paid Holidays Retirement Benefits

• Defined Benefit Pension Plan

• Employer Contribution Rate-11.71%

• Supplemental Pension Plan

• Employee Contribution Rate (Pre-Tax)-3.48%

• 457(b)

• 403(b)

Employee Discounts Employee Assistance Program Voluntary Benefits

• Critical Illness
• Whole Life Insurance
• Accident Insurance
• Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

IMPORTANT - PLEASE READ AND ACKNOWLEDGE: I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.

• Yes
• No

02

Which best describes your highest level of education completed?

• I do not have my High School Diploma or G.E.D
• High School Diploma or G.E.D
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate/PhD/JD

03

Which of the following best describes your field of study?

• Business Administration
• Secretarial Science
• Other Field of Study
• No Degree

04

If you selected "Other Field of Study," please indicate your major. Otherwise, please put N/A indicating this does not apply to you.

05

Are you a current Prince Georges County Government employee?

• Yes
• No

06

Do you have nine (9) months of experience working in Prince Georges County Government as an Administrative Aide II?

• Yes
• No

07

How many years of advanced diverse and/or technical clerical experience which involves working with the public, office management and operational details do you have?

• No Experience
• Less than 1 year of experience
• 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5+ years of experience

08

Please explain your advanced diverse and/or technical clerical experience which involves working with the public, office management, and operational details. List places of employment with your answer. Answers such as "See Resume" will not be accepted. If you do not have this experience, please put N/A.

09

Do you have a valid drivers license?

• Yes
• No

10

How many years of experience do you have analyzing operational and financial data to identify trends, monitor performance, and support decision-making?

• No Experience
• Less than 1 year of experience
• 1 year of experience
• 2 years of experience
• 3+ years of experience

11

Please explain your experience analyzing operational and financial data to identify trends, monitor performance, and support decision-making. List places of employment with your answer. Answers such as "See Resume" or answers left blank will not be accepted. If you do not have this experience, please put N/A.

12

How many years of experience do you have managing large volumes of data, maintaining databases, producing accurate reports and dashboards, and applying records management, document control, and business process improvement principles?

• No Experience
• Less than 1 year of experience
• 1 year of experience
• 2 years of experience
• 3+ years of experience

13

This position serves as an essential employee. Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Yes
• No

Required Question

Employer Prince Georges County Government

Address 1400 McCormick Drive, Suite 159

Largo, Maryland, 20774

Phone 301-883-6330

301-883-6330

Website http://www.princegeorgescountymd.gov/