Role Overview
Sodexo is seeking an Operations Support Manager to support our growing business within a Corporate Real Estate and Facilities Management client in North Dakota. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
Please note: This is an on-site role. Only candidates currently in the state or interested in relocation to North Dakota should apply.
What You"ll Do
Oversee front-line support provided to guests, vendors, and internal teams, ensuring a consistent and professional experience across all communication channels
Supervise the tracking and resolution of service requests and work orders in the CMMS for building systems including HVAC, plumbing, electrical, and soft services
Coordinate and monitor vendor activities, including scheduling, site access, and performance, to ensure timely and high-quality service delivery
Ensure general areas such as break rooms and coffee stations are maintained to standards by overseeing restocking and cleanliness
Partner with cross-functional teams to enforce compliance with vendor policies, service expectations, and standards across all supported locations
What We Offer
Compensation is fair and equitable, partially determined by a candidate"s education level or years of relevant experience. Salary offers are based on a candidate"s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
What You Bring
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple tasks and prioritize in a fast-paced environment
Experience with work order systems (e.g., CMMS) preferred
A proactive, customer-focused approach and problem-solving mindset
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years