Operations Support-MD

Temp Job Description

The Baltimore Asset Services team ensures the timely and accurate processing and payment of corporate action events for US, Canadian and Latin American markets, including dividends, mandatory events, voluntary elections, proxy votes, and class actions.

Qualifications:

• 4-year college degree
• Proficiency in navigating internet and web-based applications
• Interpret wide range of reference materials
• Utilization of third-party information providers interfaces (e.g. SWIFT, etc.), as well as those of agents and exchange
• Excellent problem-solving skills
• Detail-oriented, maintains accurate and complete records
• Strong organizational skills
• Learns quickly and displays adaptability
• Shows initiative, is self-motivated and also works well with a team
• Proficient written and verbal communications skills
• Write technical documents, business specs, test plans, and scripts

Job Duties and Responsibilities:

• Validate and understand a full range of simple to complex mandatory corporate actions
• Perform front to back processing of corporate action events, including set up, validation, election, payment, and reconciliation
• Extensive interaction with various departments and business units and the trading desk e.g. prime brokerage and financial controllers
• Field high volume of diverse inquiries from various consumers, business units, and stakeholders
• Interface with external corporate action data providers, counterparties, industry utilities, and third-party service providers
• Scrutinize day to day processes, technology platforms, and workflows, and identify and implement opportunities for enhancement and improvement
• Participate in system testing and respond to ongoing demands for increased coverage and service

Additional notes to agency:

• Required: 4-year bachelor's degree
• Temps become our feeder pool to permanent positions, most interested in candidates who want to come on board full time if/when a position opens up
• Looking for candidates who are analytical, curious, ask questions
• This is not a processing role; in the past we have received a lot of candidates with administrative/data entry experience/background
• Professional experience isn't required, new college graduates, we will assess skills in alternative ways (i.e., internships, teamwork, volunteering, class projects, etc.)
• Sound judgement and ability to interpret data
• Procedures will be given and side by side training but will need someone who is willing to learn independently, asks good questions as the work is complex