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Operations Support

Phaxis

New York, NY

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JOB DETAILS
SALARY
SKILLS
Banking Operations, Banking Services, Case Management, Credit Risk, Detail Oriented, Economics, Finance, Financial Administration, Funding, Identify Issues, Legal, Loan Operations, Loan Servicing, Loans, Microsoft Dynamics, Operational Support, Operations Processes, Product Control, Reconciliation, Regulations, Risk Management, Sales Closing Skills, Service Level Agreement (SLA), Time Management, Transaction Processing/Management, Warehousing
LOCATION
New York, NY
POSTED
20 days ago
Pay Rate: $48.00

Overview:

Looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing all within LoanIQ.

This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential.

Key Responsibilities:

Loan Booking & Deal Setup:
  • Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup.
  • Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants.
  • Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability.
  • Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructions.

Participant Servicing:
  • Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets and rollovers.
  • Reconcile agent bank notices against LoanIQ records;investigate and resolve discrepancies in payment amounts, rates, or accrual periods.
  • Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks.
  • Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordingly.


Agency Servicing:
  • Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger.
  • Process and distribute interest, fee, and principal payments to the lender syndicate;calculate pro-rata and non-pro-rata distributions.
  • Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes.
  • Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests.
  • Process SOFR rate resets calculate all-in rates including applicable margins and floors, and initiate rollover transactions.

Controls & Reporting:
  • Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls.
  • Escalate exceptions, fails, and breaks promptly through the appropriate channels.
  • Support month-end and quarter-end processing, including accrual verification and GL reconciliation support.

Required Qualifications:
  • Minimum 3-4 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution.
  • Direct, daily working experience with LoanIQ this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently.
  • Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing.
  • Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions.
  • Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms.
  • Strong attention to detail in a high-volume, deadline-driven environment.

Preferred Qualifications:
  • Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role (in the big banks).
  • Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities.
  • Experience with Microsoft Dynamics or similar case management / workflow tools.

About the Company

P

Phaxis

We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
https://phaxis.com/

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