Customer Service Support
We are seeking a Customer Service Support professional to assist customers and internal teams with order management, billing, and customer inquiries.
Responsibilities:
Answer phones and assist customers with order status and inquiries.
Process billing, quotes, credits, and order updates.
Coordinate with warehouse, production, purchasing, and vendors to ensure timely shipments.
Maintain customer and order management systems.
Help reduce open orders and late-order backlogs.
Provide general support to the Customer Service team.
Requirements:
High school diploma or equivalent.
At least 1 year of work experience.
Strong customer service, communication, and organizational skills.
Basic math and computer skills, including Microsoft Word and Excel.
Reliable transportation.
Ability to work nights, weekends, and overtime as needed.
Preferred: Customer service experience in industrial distribution and experience with ERP systems or ARIBA, Coupa, or GEP.
HOUSE32
Numbers & Facts
Location
LaPorte, TX
Skills
Aribaunmatched
Billingunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
ERP (Enterprise Resource Planning)unmatched
GEP (Good Engineering Practices)unmatched
Mathematicsunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Operational Supportunmatched
Order Managementunmatched
Organizational Skillsunmatched
Purchasing/Procurementunmatched
Telephone Skillsunmatched
Time Managementunmatched
Warehouse Coordinationunmatched
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