Billing, Cargo/Freight, Cash Management, Communication Skills, Customer Support/Service, Detail Oriented, Electricity, Employee Assistance Plan, Health Plan, Lift/Move 25 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Reimbursement, Returns Processing, Scorecarding, Writing Skills
Operations Support - Portland
There's a place for you at North Coast. A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products andservices to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
What you will do:
- Actively work to meet monthly goals for N.C. Operations Scorecard
- Processing of customer billings and credits ensuring accuracy and compliance
- Manage daily cash box and deposits of checks received
- Review monthly aging will call orders and their disposition
- Review and process return goods
- Review transfer discrepancies
- File and track carrier/vendor freight claims
- Resolve vendor shipping discrepancies
- Other duties as assigned
What you will bring:
- Accurate, dependable, and detail-oriented
- Excellent written and verbal communication skills
- Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
- Excellent customer service skills
- Experience with O365 products-Outlook, Excel, Word, etc.
- General understanding of Eclipse and SWMS
- Self-motivated and a problem solver
Physical requirements and work environment:
- Heavy phone and computer use
- Office environment, mainly seated at a desk
- Some lifting up to 25 lbs.
- Usual 40-hour work week Monday through Friday
- Requires regular and reliable on-site attendance
What we offer you:
- Great family-friendly benefits to full-time associates
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Tuition reimbursement
- Employee referral bonus
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
Learn more about us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."