Operations Support Role

Company Description:

Hyperlux Logistics is a fast-growing third-party logistics (3PL) provider specializing in over-the-road transportation solutions. We combine innovative technology with a people-first culture to deliver exceptional service, fostering strong partnerships between our team, customers, and carrier network to ensure reliable and efficient freight transportation.

Role Description: Operations Support - 2n Shift (12pm-10p) or 3rd shift (10pm-7am)- 40hrs/week

We are currently seeking a detail-oriented Operations Support Representative to join our team during the 2nd or 3rd shift, $16/hr. 40 hour work week. The Operations Support Representative will play a crucial role in ensuring the smooth execution and delivery of our logistics services. The ideal candidate will possess strong organizational skills, attention to detail, and a dedication to providing outstanding operational support to both internal teams and external stakeholders.

Key Responsibilities

• Coordinate transportation and shipment activities to ensure on-time service and meet customer requirements.
• Communicate with carriers, drivers, and customers to monitor shipment status and resolve delivery issues proactively.
• Provide administrative and operational support to logistics and operations teams, including maintaining accurate records and documentation.
• Collaborate with internal teams to support seamless service delivery and customer satisfaction.
• Assist in identifying and implementing process improvements to enhance operational efficiency.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite; logistics or transportation software experience is a plus.
• Detail-oriented with strong problem-solving abilities and a proactive mindset.
• Able to work independently and collaboratively within a team environment.