Operations Support Services Associate

Position Overview

PINE Advisor Solutions is seeking an Associate to join our Operations Support Services team. This individual will support PINE’s clients with their meticulous attention to detail and a proactive approach to problem-solving in a fast-paced environment.

As a critical member of the Operations team, you will be responsible for providing operational support services to PINE's clients, primarily focusing on hedge funds, exchange-traded products (ETPs), and asset managers. Your daily tasks will include managing trade operations, overseeing reporting procedures, conducting portfolio rebalancing, executing foreign exchange hedging activities, and ensuring accurate cash and position reconciliations.

About PINE 

PINE Advisor Solutions ("PINE") is a dynamic and growing organization that provides institutional-quality outsourced solutions for funds and investment managers. Our team is driven by the belief that we are contributing to something remarkable. 

At PINE, we prioritize client service and a collaborative culture. The ideal candidate will be motivated, detail-oriented, eager to learn, and thrive in a high-performing and supportive environment. Our culture is built around an “all for one and one for all” philosophy. Your contributions matter, and we are a team that embraces challenges and believes in growing through doing.  

Responsibilities

• Nurture multiple client relationships.
• Conduct daily cash and position reconciliations for various hedge funds and asset managers.
• Spearhead the research and resolution of trade breaks for hedge funds and asset managers, ensuring efficiency, accuracy, and timeliness.
• Provide comprehensive ETF/ETP operational support, including:
  • Managing creations and redemptions by coordinating with authorized participants and custodians.
  • Performing real-time trade monitoring to ensure accuracy and timely resolution of discrepancies.
  • Executing trade reconciliation and break resolution across counterparties and service providers.
  • Supporting fund launches by coordinating setup activities and operational readiness across internal and external stakeholders.
• Monitor portfolios against target allocations and allocate trades across multiple funds.
• Maintain communication channels with portfolio managers, traders, and other key stakeholders.
• Compile 13F filings and submit them to EDGAR on behalf of clients.

Qualifications

• Excellent verbal, written and presentation skills are essential
• Previous asset management or pooled vehicle experience a plus
• Demonstrated ability to identify risks and control gaps in processes and successfully delivering process improvement
• Passion for delivering exceptional client experience
• Strong organizational skills with attention to deadlines
• Proficient in the use of MS Office: exceptional skills with Excel are essential
• Team player with a positive attitude and strong interpersonal skills
• Required: SIE certification within the first 3 months of hire.
• Required: Series 7 certification within the first 6 months of hire.

Work Model (Hybrid) 

• This position follows a hybrid work schedule, working from our Denver office 2 days/week with up to 5 days possible during initial 90-day training period
• 7:00am – 3:00pm MT are the standard hours for the Operations Support Services team

Salary: $55,000 - $70,000 

Actual compensation will be determined based on experience, qualifications, and other job-related factors. This position may also be eligible for discretionary bonus compensation. 

What You Can Expect From PINE 

Work-life Balance 

• We trust you to be the expert on creating an environment that allows you to bring your best self to work. With unlimited vacation and flexible work-from-home options, we encourage a work-life balance that brings out the best in our team. 

Be a Leader 

• At PINE, we prioritize ensuring that each team member has the chance to emerge as a leader and make substantial contributions to our company. 

Experience an Environment of Learning 

• We place an emphasis on learning from each other and celebrating our unique expertise. There are abundant opportunities to learn and hone new skills. 
   

PINE Advisor Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy), age, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position is expected to remain open for approximately two weeks. The posting may close sooner if the position is filled or if a sufficient number of qualified applicants are received.