Operations Support

Job Summary The Operations Support professional is responsible for providing operational processing support for the Private Banking Operations Cash Control team. This role ensures accurate check clearing, reconciliation, regulatory compliance, and transaction processing while supporting business operations through issue resolution, cross-functional collaboration, and continuous process improvement. The position also assists with project testing, maintains check records, and leverages technology, including AI tools, to enhance operational efficiency. Key Responsibilities Review, accept, reject, and modify check records to ensure proper clearing. Support inquiries and requests related to check disbursements. Execute daily operational processes in accordance with standard operating procedures and regulatory requirements. Assist with project testing for new products and process changes through collaboration with business partners, technology teams, and other stakeholders. Ensure compliance with check processing procedures, internal controls, and regulatory requirements. Investigate and resolve outstanding breaks related to check clearing activities and external bank accounts. Maintain accurate retail bank check records to ensure complete and accurate transaction history. Pursue continuous process improvements while leveraging AI tools to improve operational efficiency. Collaborate effectively with cross-functional teams to support business objectives. Maintain accuracy and attention to detail while working in a fast-paced, time-sensitive environment. Required Qualifications Excellent written and verbal communication skills. Strong customer service orientation with the ability to work effectively in a team environment. Strong analytical and problem-solving skills. High attention to detail with strong logical and proactive thinking abilities. Strong organizational skills with the ability to prioritize multiple tasks effectively. Ability to work under pressure in a time-sensitive environment. Proficiency with Microsoft Office applications, including CoPilot integration. Preferred Qualifications Bachelor's degree or relevant work experience. Functional knowledge of basic accounting principles and journal entries. Education: Bachelors Degree

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.