Operations Support Specialist - Berlin Ophthalmology

UVM Medical Center
  • Berlin, Vermont
    4 days ago

    Job Description

    Building Name: UVMMC - Ophthalmology Berlin

    Location Address: 58 East View Lane, Berlin Vermont

    Regular

    Department: Eye Center – Central Vermont

    Full Time

    Standard Hours: 40

    Biweekly Scheduled Hours:

    Shift: Day

    Primary Shift: -

    Weekend Needs: None

    Salary Range: Min $25.04 Mid $30.76 Max $36.48

    Recruiter: Naomi Kpesse

    JOB DESCRIPTION:

    The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.                                                                                                                                                                                                                                                                     

    This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.
     

    EDUCATION:

    Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

    EXPERIENCE:

    Minimum of one year of experience in a relevant healthcare setting.

    This is a bargaining union position.

    Numbers & Facts

    LocationBerlin, Vermont

    Skills

    • Customer Support/Serviceunmatched
    • Healthcareunmatched
    • Leadershipunmatched
    • Operational Supportunmatched
    • Operational Support Systems (OSS)unmatched
    • Ophthalmologyunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched

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