Operations Support Specialist

Schneider

Green Bay, WI

JOB DETAILS
SKILLS
Analysis Skills, Billing, Communication Skills, Customer Relations, Dental Insurance, Develop and Maintain Customers, Diversity, Leadership, Medical Conditions, Military, Multitasking, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, System Test, Training/Teaching, Tuition Reimbursement, Vision Plan, Writing Skills
LOCATION
Green Bay, WI
POSTED
2 days ago

Location: Green Bay, WI, USA

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Monday - Friday, 7:30 a.m. - 4:00 p.m.

Job overview:

Schneider is seeking an Operations Support Specialist in Green Bay to set up and maintain customer rate and accessorial profiles. The Operations Support Specialist will work with various areas of the business to ensure accurate invoicing of accessorial charges and identify resolutions of customer payment discrepancies.

Responsibilities:
  • Execute all accessorial-related activities.
  • Participate in the customer implementation process to create and maintain customer accessorial profiles.
  • Communicate customer process concerns to accessorial stakeholders.
  • Build strong relationships with customers.
  • Create and maintain QSWIs and assist with system testing.
  • Identify opportunities that capture additional accessorial revenue.

Skills and qualifications:
  • Associate degree.
  • One plus years of relevant work experience.
  • Strong oral and written communication skills.
  • Excellent problem-solving and analytic skills.
  • Able to manage multiple priorities at once.

Pay and benefits:
  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of operations benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.



PI285061225

About the Company

S

Schneider

Real Drivers. Real Reasons.

Schneider didn’t become North America’s premier trucking company on accident. From one man with one truck and one dream in 1935, we now employ over 10,000 truck drivers and serve over two-thirds of the Fortune 500 companies — all because we treat people with respect and do business with integrity.

"I wanted to drive for a reputable company and stay at that company, have stability and not bounce around. Schneider offers job security while still providing room for growth within the company. Schneider also takes great pride in its dedication to safety, training and investment in technology."
– Perry Rine, Schneider National Tanker Driver

Get in the driver’s seat at Schneider today!
COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1935
WEBSITE
http://schneiderjobs.com/