Operations Support Specialist L3
woodcons.com
Location: Annapolis Junction, Maryland, USA
Job Type: Full-Time
Shift: Day
Telework: None
Salary Range: **$95,000 to $120,000 per year
** Starting salary is based on minimum education and years of experience and increases based on education and/or experience.
Overview: We are seeking a mid‑ to senior‑level Operations Support Specialist to provide mission‑critical operational, compliance, and coordination support to a federal customer in the Annapolis Junction, Maryland area.
This role supports day‑to‑day operational workflows by managing incoming actions, ensuring timely resolution, maintaining high‑quality documentation, and preparing materials for government decision‑makers. The ideal candidate has experience supporting intelligence, cybersecurity, or operational mission environments and demonstrates strong organizational, analytical, and communication skills.
Application Process: Interested candidates should submit their resume detailing their qualifications and experience.
Security Clearance Requirements:
This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph. We are unable to sponsor new clearances for this role.
Perform quality control on incoming requests, monitor, and process requests to closure.
Perform quality control on incoming work items.
Generate new actions based on incoming requests.
Communicate and coordinate actions with stakeholders.
Draft, format, and facilitate coordination of SPFs.
Analyze and summarize key points relevant to government decision makers.
Prepare meeting agendas, record decisions, and track follow-on actions to closure.
Collect and compile information to report statuses and metrics.
Train new team members.
Assists in designing and creating web pages, data storage mechanisms and, documenting new and existing procedures.
Assists in the implementation of operating methods to improve processing, distribution of information, and process controls.
Required Background (All Levels)
Experience & Education
Expected Scope
Fringe Benefits:
Why Join Us?
Career Growth: Take advantage of professional development opportunities and career advancement. As a vital part of impactful projects, you will have the chance to drive innovation and shape the future of government systems engineering.
Supportive Environment: Work in a collaborative and flexible environment that values work-life balance. Join a team of top-tier professionals and engage in dynamic, cross-functional collaboration. Your strategic mindset and proactive approach will be highly valued and supported.
Competitive Compensation: Enjoy a competitive salary and comprehensive benefits package. We recognize and reward your expertise and dedication to excellence.
WOOD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
WOOD Consulting Services, Inc. is an award-winning technology and strategic solutions firm delivering cutting-edge mission outcomes and results. Serving the Federal Government since 1997, we are a Woman-Owned Small Business certified through the U.S. Women’s Chamber of Commerce.
We strive to be a great place to work where our employees are inspired and feel involved and valued. Where our employees inspire an environment of optimism and happiness, create value for our customers, make a difference in their place of work and in their communities, and are insatiably curious, so they never stop learning.
WOOD’s mission is delivering excellence in technology and strategic solutions with a commitment to quality and integrity that consistently exceeds the expectations of our employees, customers, and partners in the Intelligence, Defense, and Civilian communities.
Employees: We are successful because of our employees. Most fundamentally, employees are the core of our business. Without them, we would not have a business. We hire talented professionals and expect great accomplishments.
Integrity: Our employees keep their commitments to the customers and to fellow employees. We do what’s right. We match our actions to our words. We honor our commitments, treat everyone equitably, and communicate openly and honestly.
Customer Focus: Our employees understand that building a customer for life means developing a relationship beyond the sale of a service. It’s about keeping the customer at the forefront of all business decisions and doing everything possible to help the customer achieve their mission and goals.
Continuous Pursuit of Knowledge, Excellence, and Learning: WOOD fosters an environment where employees are encouraged and challenged to grow both personally and professionally. We believe that this continuous learning mind-set provides us with a competitive edge.
Quality: What we do, we do well!