Operations Support Specialist - Orthopedics and Rehabilitation

Job Details

Job Ref:R0090201 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 192 Tilley Dr, South Burlington, VT 05403 Department:Orthopedics Job Type:Regular Primary Shift:Day-8hr Hours:8:00 AM - 5:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $25.04 - $36.48 per hour

This is a bargaining union position.

JOB DESCRIPTION:

The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.

This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.

EDUCATION:

Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

EXPERIENCE:

Minimum of one year of experience in a relevant healthcare setting.