Operations Support Specialist (Remote )

We are seeking a highly organized and detail-oriented Operations Support Specialist to assist with the day-to-day operations of the organization. This role will provide administrative, operational, and coordination support to ensure that business processes run efficiently and that teams have the information and resources they need.

The ideal candidate is dependable, proactive, organized, and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Provide daily administrative and operational support to internal teams.
• Assist with coordinating business activities, projects, and operational tasks.
• Maintain accurate records, reports, databases, and documentation.
• Process and organize forms, invoices, requests, and other business documents.
• Monitor workflows and follow up on outstanding tasks or requests.
• Coordinate communications between departments, vendors, clients, and other stakeholders.
• Assist with scheduling meetings, appointments, and operational activities.
• Prepare spreadsheets, reports, presentations, and other business materials.
• Track project deadlines, deliverables, and assigned action items.
• Identify administrative or operational issues and escalate them when necessary.
• Assist with improving internal processes and maintaining efficient workflows.
• Update company systems and databases with accurate information.
• Support onboarding, documentation, and other administrative processes as needed.
• Maintain confidentiality of company, employee, and customer information.
• Perform other operational and administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in operations, administration, customer service, or business support is preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with Microsoft Office, Google Workspace, or similar business software.
• Comfortable working with spreadsheets, databases, and online systems.
• Ability to work independently and as part of a team.
• Strong problem-solving and critical-thinking skills.

Preferred Skills

• Experience with CRM, ERP, HR, project-management, or workflow-management systems.
• Strong Microsoft Excel or Google Sheets skills.
• Ability to identify inefficiencies and suggest process improvements.
• Experience coordinating multiple departments or projects.
• Ability to learn new software and business processes quickly.

Work Environment

This position may be performed remotely, in a hybrid environment, or on-site depending on company requirements. Remote employees should have a reliable internet connection, computer, and professional workspace.

Compensation & Benefits

• Competitive compensation.
• Paid training.
• Professional development opportunities.
• Career advancement opportunities.
• Supportive and collaborative work environment.
• Benefits available to eligible employees.

Equal Opportunity Employer

We are committed to providing an inclusive workplace and consider qualified applicants without regard to legally protected characteristics.