Our client, a Oilfield Services company, is looking for a Operations Support Technician for their Florence, KY location.
Responsibilities:
The Operations Support Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Technician identifies opportunities to improve service delivery, and provides technical assistance, customer preventative maintenance (PM ) service, on-site customer warranty work, equipment start-up for larger sifter equipment and other major installations as needed.
Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA’s as part of SWECO’s centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management to better serve the needs of the customer, and the interests of the company.
Ability to trouble shoot equipment and repair to meet customers expectations.
Provide technical assistance via phone, fax or other forms of communications.
Provide application, modification, and warranty information on equipment.
Ability to complete technical product reports; reports on product problems encountered.
Provide sales support for visiting customers to conduct field tests on equipment as requested.
Plan and establish work schedule and assignments to meet customer demands.
Handles other requests from management on a timely basis.
Performs field testing along with quality & safety audits as requested
Requirements:
High School diploma or equivalent is required.
Welding experience is required. Certification and/or trade school completion is preferred.
5 years mechanical assembly experience is required. Mechanical aptitude, electrical background is preferred.
Familiarity with ISO 9000 requirements and continuous improvement methods.
Good interpersonal and sales skills with both internal and external customers, sales representatives, and personnel.
Strong verbal and written communication skills is required.
Must have initiative and ability to work effectively with little direction and/or few guidelines.
Excellent analytical, administrative, communications and organizational skills.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Acceptance Testingunmatched
Analysis Skillsunmatched
Centrifugeunmatched
Communication Skillsunmatched
Communication Systemsunmatched
Continuous Improvementunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Electricityunmatched
Equipment Maintenance/Repairunmatched
Field Salesunmatched
Field Trialsunmatched
Health Planunmatched
ISO 9000unmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Mechanical Assemblyunmatched
Microsoft Officeunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Petroleumunmatched
Presentation/Verbal Skillsunmatched
Preventative Maintenanceunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sales Managementunmatched
Sales Supportunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
System Start-Upunmatched
Technical Supportunmatched
Test Equipmentunmatched
Testingunmatched
Time Managementunmatched
Weldingunmatched
Writing Skillsunmatched
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