Billing, Communication Skills, Continuous Improvement, Customer Support/Service, Detail Oriented, Distribution Channel, Establish Priorities, Forecasting, High School Diploma, Identify Issues, Inventory Management, Logistics Management, Mentoring, Microsoft Office, Operating Systems, Operational Communications, Operational Support, Operations Management, Operations Processes, Order Delivery, Order Picking/Packing, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Development, Product Pricing, Product Support, Reconciliation, Supply Chain, Tactical Operations, Team Player, Time Management, Writing Skills
Operations Support
Job Title: Operations Support Location: Visalia, CA (Onsite) Employment Type: Contract Pay Rate: $24.00–$26.00 per hour Schedule: Full-time; flexible schedule including some weekends Classification: Non-Exempt
About the Role LHH Recruitment Solutions is seeking an Operations Support professional for an onsite contract opportunity in Visalia, CA. This is an entry-level, high-volume, fast-paced role supporting end-to-end operational processes, from order placement through final customer payment.
With supervision and mentorship, the Operations Support professional will help ensure accurate execution of order-related activities while delivering a high level of customer service. This role requires strong attention to detail, effective communication skills, and the ability to adjust priorities in a dynamic environment.
Key Responsibilities
- Use technology and established processes to identify issues and collaborate with team members to remove roadblocks
- Build and maintain collaborative relationships with internal and external partners to support daily operational needs, including product, pricing, and transportation coordination
- Support frequent order planning activities and ensure all tasks are completed accurately within operating systems
- Assist with order-related activities such as shipment tracking, exception management, inventory reconciliation, forecasting, replenishment, invoicing, and claims or credit reconciliation
- Help resolve exception orders by coordinating with clients, transportation providers, distribution partners, and other third parties
- Maintain item-level data in company systems, including pricing, pack sizes, and product descriptions
- Communicate with vendors to support continuity of product supply
- Identify service issues such as late deliveries and assist with mitigation efforts
- Deliver high-quality customer service through proactive, professional communication
- Communicate operational updates and status to the team
- Support performance against tactical and operational KPIs
- Perform other duties as assigned
Required Qualifications
- High school diploma or GED
- Ability to work a flexible schedule, including some weekends
- Strong attention to detail and organizational skills
- Ability to work effectively in a fast-paced, high-volume environment
- Strong written and verbal communication skills
- Customer service–focused mindset
Preferred Qualifications
- Bachelor's degree in Supply Chain, Logistics, Operations Management, or a related field
- Proficiency with Microsoft Office applications
- Process-oriented with an interest in continuous improvement
- Strong problem-solving skills
- Ability to learn and explain job-related policies, procedures, and practices
- Commitment to teamwork and timely issue resolution
Equal Opportunity Statement LHH Recruitment Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.