OPERATIONS TECHNICIAN III - PUB SEC

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The CAD Technician III - Federal is responsible for preparing, updating, and maintaining accurate Inside Plant and Outside Plant telecommunications drawings in accordance with established engineering standards, project requirements, and documentation procedures. This role works closely with engineering teams to translate field notes, design inputs, and technical information into clear, compliant AutoCAD drawings and supporting project documentation.

The Main Responsibilities

• Create, revise, and maintain Inside Plant drawings, including floor plans and rack elevations, and Outside Plant drawings, including fiber route and detail drawings, using AutoCAD and engineering field notes.

• Develop and update project documentation in Microsoft Excel, including cable running lists, tables of contents, revision logs, and other required tracking materials.

• Coordinate with engineers, project managers, and other project stakeholders to support drawing deliverables, schedule commitments, and estimated labor requirements.

• Contribute effectively in a team environment by supporting organizational objectives, following established procedures, and communicating project status, issues, and documentation needs in a timely manner.

What We Look For in a Candidate

• Minimum of four years of recent drafting experience using AutoCAD 2020 or later.
• Proficiency with Microsoft Office applications, including Excel for documentation and tracking.
• Demonstrated ability to learn, interpret, and apply technical information, standards, and procedures accurately and efficiently.
• Strong verbal and written communication skills, with the ability to collaborate effectively with technical and project teams.
• Active TS/SCI security clearance and the ability to maintain eligibility for access to classified information, including successful completion of any required government security reinvestigation.

Preferred Qualifications:

• Experience supporting mapping functions using ArcView or comparable geographic information system tools.
• Ability to develop Lisp or VBA routines that improve drawing efficiency, automate repetitive tasks, and enhance documentation accuracy.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$81,206 - $108,273 in these states: VA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We''re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen''s:Benefits

Bonus Structure

#LI-Onsite

What to Expect Next

Requisition #: 343362

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.