Operations Training Coordinator

We are partnering with a well-established, industry-leading manufacturer seeking an Operations Training Coordinator to join its Human Resources and Operations team. This individual will play a critical role in supporting operational excellence by coordinating, administering, and continuously improving training programs for manufacturing and operations employees in a highly regulated production environment.

This is an excellent opportunity for someone who enjoys collaborating across departments, improving processes, and helping employees succeed through effective training and development.

Position Overview

The Operations Training Coordinator serves as a key resource for training programs supporting manufacturing, quality, maintenance, safety, and supply chain teams. Working closely with operations leaders and subject matter experts, this role ensures employees receive the appropriate training while maintaining compliance with regulatory and company requirements.

The ideal candidate is highly organized, detail-oriented, and passionate about developing people while supporting a culture of continuous improvement.

Key Responsibilities

Operations & Technical Training

• Coordinate and administer on-the-job training (OJT) programs for operations personnel.
• Partner with supervisors and subject matter experts to ensure training documentation is accurate, complete, and compliant.
• Assist in developing, updating, and maintaining training plans, training modules, and work instructions.
• Coordinate training schedules for new hires and existing employees.
• Evaluate training effectiveness and recommend improvements to enhance employee performance.
• Monitor required training and communicate completion requirements to managers and employees.
• Deliver hands-on operational training as needed while adhering to all safety and regulatory requirements.
• Assist in updating standard operating procedures (SOPs) and training documentation.
• Support Train-the-Trainer initiatives and ongoing trainer qualification programs.
• Troubleshoot training-related issues and collaborate with leadership to identify additional development opportunities.
• Assist with new employee orientation, annual compliance training, and other learning initiatives.
• Participate in continuous improvement efforts, operational walkthroughs, and cross-functional training projects.

Learning Management & Administration

• Maintain employee training records and learning management system (LMS) data.
• Process training documentation and monitor curriculum assignments and completion status.
• Generate training metrics, compliance reports, and operational dashboards.
• Assist employees with LMS access, navigation, and workflow support.
• Create job aids, training materials, and instructional resources.
• Identify opportunities to improve training processes and operational efficiency.
• Support special projects involving investigations, process improvements, safety initiatives, and cross-training efforts.

Qualifications

• Minimum of 2 years of experience within a regulated manufacturing environment such as pharmaceutical, dietary supplement, food manufacturing, medical device, or other GMP-regulated industries.
• Working knowledge of Current Good Manufacturing Practices (cGMP) and regulated production environments.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
• Excellent written and verbal communication skills.
• Experience facilitating classroom or hands-on training preferred.
• Proficiency with Microsoft Office applications.
• Experience working with a Learning Management System (LMS) is preferred.
• Ability to collaborate effectively across manufacturing, quality, maintenance, supply chain, and other operational teams.

Education

• Bachelor's degree in Business, Supply Chain, Training & Development, Communications, Organizational Development, or a related field preferred.
• Equivalent combinations of education and relevant experience will also be considered.

Why This Opportunity?

This position offers the chance to make a meaningful impact within a growing manufacturing organization that values employee development, operational excellence, and continuous improvement. You'll work alongside experienced leaders while helping build a strong learning culture that supports long-term organizational success.