OPERATOR

Position Description – Operator

PURPOSE

This document will outline the job duties for the position of Operator.

REPORTS TO

Operations Manager

This position is responsible for providing safe, efficient, and on-time delivery of passengers by means of public transportation

Responsibilities

• Drives one of several different buses, coaches or vans in a safe, courteous, and reliable manner along a designated route within a defined time schedule.

• Notifies dispatch of deviations, overload, accidents, or passenger incidents.

• Notifies dispatch of passengers' medical or behavioral problems and bus mechanical or electrical trouble.

• Stops at designated points to load and/or unload passengers.

• Make certain that fares are deposited into the farebox correctly, distribute transfers, and dispenses information.

• Advises passengers of rules and regulations when necessary.

• Completes and submits written reports concerning passenger and bus incidents, preventable and non-preventable accidents.

• Operates on-board computer, fare box and destination signs.

Qualifications

• High school diploma or GED required with the ability to read, write, and speak English.

• Perform basic mathematical procedures.

• Must possess a valid CDL License with passengers’ endorsement and have had no suspensions or revocations during the last five years.

• Ability to communicate effectively with the public required.

Essential Job Functions

• Deals with stressful situations occasionally. Must be prepared to always handle them.

• Deals with the public 95% of the workday.

• Uses decision making skills regularly regarding such things as emergency situations, traffic situations, and adjusting passenger schedules.

• Must often make decisions quickly.

• Concentration is essential to drive safely when confronted with distractions such as passenger conversation, radio conversation, traffic, etc.

Physical Requirements

• Operating the vehicle is an essential function of the job.

• Operator sits while operating vehicle approximately 80% of the workday.

• Gets up as frequently as each half hour, for up to five minutes, when the schedule permits.

• Stands and moves about the bus, transfer station and garage approximately 20% of the work- day.

• Performs pre-trip inspection of bus by walking around and through bus.

• Assists passengers in wheelchairs by securing the chair and by operating the wheelchair ramp.

• Stoops or bends to secure wheelchairs in the bus, on the average of 10% of the workday--depends upon the number of wheelchairs.

• Must be able to read and comprehend written material and distinguish material using close-up vision.

• Depth perception, peripheral vision, distance vision, and color perception is required for driving.