Operator Trainer

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Assembly

Job Category:

Business Enablement/Support

All Job Posting Locations:

San Lorenzo, Puerto Rico, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Ethicon San Lorenzo is seeking a highly motivated Operator Trainer to support manufacturing operations while playing a key role in employee development, process excellence, and product quality. This position combines hands-on manufacturing responsibilities with training and certification leadership to ensure compliance with quality, safety, and operational standards.

Position Summary

The Operator Trainer is responsible for performing manufacturing functions in compliance with GMP/QSR requirements, company policies, and safety regulations while also serving as a trainer for designated manufacturing areas. The selected candidate will complete a structured training, qualification, and learning curve process before fully assuming all responsibilities of the role.

Key Responsibilities

• Perform manufacturing operations in accordance with established specifications, GMP/QSR regulations, safety requirements, and company procedures.
• Operate manufacturing equipment, perform machine setups, configuration changes, and basic preventive maintenance activities as needed.
• Verify batch components and ensure materials are available and accurately identified before production activities.
• Assemble products according to approved manufacturing specifications and procedures.
• Conduct product quality inspections and ensure compliance with established quality standards.
• Complete manufacturing documentation and production records accurately and in a timely manner.
• Perform batch reconciliation and support material transfers to designated production areas.
• Maintain clean and organized work areas to prevent product contamination and material mix-ups.
• Support Certified Operator Programs and ensure products are inspected and dispositioned according to Quality Assurance requirements.
• Adhere to all safety requirements and utilize appropriate personal protective equipment (PPE).
• Report safety concerns, quality issues, material shortages, defects, batch discrepancies, or any condition that may impact product quality or operational performance.
• Train and coach newly hired associates following approved training curricula, ensuring successful qualification and compliance with quality expectations.
• Support manufacturing teams with training related to specification updates, process changes, and new procedures.
• Monitor employee training records through electronic learning management systems and ensure certifications remain current.
• Coordinate and administer the Operator Certification Program for supported manufacturing areas.
• Lead Continuous Improvement events and support implementation of operational excellence initiatives, including EthIdeas programs.
• Demonstrate flexibility to become qualified in multiple manufacturing processes and support training activities across different shifts as business needs require.
• For Hemostasis operations, support material handling activities and shipment execution when required.
• Ensure compliance with environmental, health, safety, and occupational regulations, including ISO 14001 and OHSAS 18001 requirements.
• Communicate business-related concerns, opportunities, and operational improvements to management.

Qualifications

Education & Experience

• High School Diploma required; college studies preferred.
• Minimum of two (2) years of direct medical device manufacturing experience.
• Certified in at least three (3) manufacturing processes or qualified in three functional manufacturing areas that do not require certification.
• Basic knowledge of chart interpretation preferred for Hemostasis operations.

Required Skills & Knowledge

• Availability to work overtime, multiple shifts (1st, 2nd, 3rd, and/or 12-hour shifts), including weekends and holidays.
• Basic mathematical skills, including addition, subtraction, multiplication, division, and percentages.
• Basic computer proficiency and experience using Microsoft Windows, MES, HMI, Matrix One, and related systems.
• Basic mechanical aptitude preferred.
• Experience using calibrated equipment such as scales, templates, rulers, and metal detectors.
• Strong communication, leadership, coaching, and problem-solving abilities.
• Ability to work effectively in a fast-paced, highly regulated manufacturing environment.
• For Hemostasis operations, knowledge of Environmental Controls and Lock Out/Tag Out procedures is preferred.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

Required Skills:

Preferred Skills:

Administrative Support, Agile Manufacturing, Assembly Operations, Detail-Oriented, Execution Focus, Factory Acceptance Test (FAT), Good Manufacturing Practices (GMP), Innovation, Learning Agility, Manufacturing Processes, Manufacturing Science and Technology (MSAT), Mechanical Equipments, Plant Operations, Process Oriented, Prototyping, Repair Management, Structural Fabrication, Technologically Savvy