We are seeking an Ophthalmic Assistant to join our team! As an Ophthalmic Assistant, you will be responsible for conducting the initial assessment of a patient, including listening to their complaints or concerns, obtaining a relevant medical history, and measuring intraocular pressures, refraction, visual acuities, and more. You will also assist as needed with procedures done by the doctor in-office, help educate patients on eye health and best practices, and maintain an organized, clean work environment at all times. Our Technicians float around to all three locations of Eye Care Center of Virginia- West End of Henrico, Mechanicsville, and North Chesterfield. The ideal candidate has strong attention to detail, exceptional customer service skills, is extremely organized, and works well with others as a team.
Responsibilities
Greet patients and gather medical history and relevant information for their visit
Conduct an initial assessment of the patient and record all findings
Assist in in-office procedures, as needed
Educate patients on best practice and eye health
Maintain a clean, organized workspace at all times
Qualifications
COA preferred, however not required
Previous customer service experience desired
Strong customer service skills
Excellent organizational skills
Excellent attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Numbers & Facts
Location
Henrico, VA
Skills
Best Practicesunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Microsoft Officeunmatched
Ophthalmologyunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Educationunmatched
Team Playerunmatched
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