Ophthalmic Technician

Location: Honolulu, HI
Job Type: Full-Time
Schedule: Monday–Friday, 7:00 AM–4:00 PM (occasional Saturday as needed)
Reports To: Program Manager
Work Setting: On-site, Clinical / Medical Facility

Job Overview

The Ophthalmic Technician supports the delivery of high-quality ophthalmic and vision care services to a diverse patient population. This role performs a full range of technical and clinical duties related to ophthalmic services, diagnostic testing, surgical support, and patient care within a laser refractive surgery and ophthalmology setting.

Key Responsibilities

Clinical & Technical Duties

• Perform a full range of ophthalmic technical services using provided facilities, equipment, and supplies.
• Conduct diagnostic examinations and document procedures, findings, and treatment records in a timely and accurate manner.
• Assist with ophthalmic refractions and diagnostic testing under the supervision of an optometrist or ophthalmologist.
• Identify abnormal findings and promptly notify the supervising provider.
• Refer patients appropriately for optometric or ophthalmologic consultation.

Surgical & Laser Center Support

• Assist with pre-operative evaluations, including corneal topography and pachymetry.
• Prepare operating rooms and ensure appropriate equipment and instruments are available.
• Maintain sterile technique for ophthalmic surgical procedures.
• Assist with laser refractive surgery by ensuring laser equipment functionality and supporting the surgeon during procedures.
• Provide intra-operative support as both surgical assistant and scrub assistant.
• Perform post-operative duties including instrument cleaning, sterilization, incident reporting (if required), and equipment servicing coordination.

Patient Care & Education

• Assist providers with routine and specialty contact lens services.
• Provide post-operative patient support, including refractions and follow-up diagnostic testing.
• Offer telephone-based patient assistance following facility protocols.
• Educate and support patients and families as appropriate.

Education, Research & Administrative Support

• Participate in department meetings to review patient care and outcomes.
• Support clinical research activities as directed.
• Provide clinical instruction to students and trainees rotating through ophthalmology services.
• Maintain professional appearance and conduct at all times.
• Complete reports, documentation, and additional duties as assigned.
• Follow all applicable policies, procedures, and workplace standards.

Qualifications

Required Education & Experience

• High school diploma or equivalent.
• Minimum of one (1) year of clinical experience, with at least six (6) months within the past 12 months.
• Practical knowledge of ophthalmic surgical equipment, instruments, and supplies.
• Ability to recognize deviations from normal clinical conditions and take appropriate action.

Certifications & Clearances

• Active Basic Life Support (BLS) certification (American Heart Association or American Red Cross).
• N95 respirator fit clearance prior to start and annually thereafter.
• Tuberculosis screening within the past three (3) months.
• Required immunizations, including:
  • Tdap
  • MMR (or positive titer)
  • Varicella (or positive titer/history)
  • Hepatitis B (series or positive titer)
  • Annual influenza vaccine
• Ability to pass a background check and any additional required clearances.
• Annual medical clearance required.

Skills & Abilities

• Strong communication skills (verbal, written, in-person, and telephone).
• Ability to manage multiple priorities in a fast-paced clinical environment.
• Proficiency in Microsoft Office and Adobe tools (Word, Excel, PowerPoint, Acrobat).
• Strong organizational, analytical, and problem-solving skills.
• Able to work independently and collaboratively as part of a healthcare team.
• Ability to respond to patient and customer needs with urgency and professionalism.
• English fluency required.

Benefits

• Medical, Dental, and Vision Insurance
• Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability Options
• Company-Paid Life and AD&D Insurance
• Voluntary Life and AD&D Coverage
• 401(k) with company match after one year
• Paid Time Off (PTO)

Working Conditions

• On-site work in a professional clinical setting in Honolulu, HI.
• Standard 8-hour shifts with unpaid lunch break.
• Extended periods of standing, sitting, and computer use.
• May require flexible scheduling, including holidays or extended hours.
• Occasional travel may be required for training or professional development.