Full-Time
Practice: UBMD Ophthalmology / Ross Eye Institute
Pay Range: $21.00–$26.00 per hour
Status: FULL TIME- In person
UBMD Ophthalmology / Ross Eye Institute is seeking an experienced, patient-focused Ophthalmic Technician to support clinical operations across our ophthalmology practices. The Ophthalmic Technician provides direct clinical support to physicians by preparing patients for exams, performing ophthalmic testing, assisting with procedures, administering medications as directed, and maintaining a safe and efficient clinical environment. This role is ideal for a candidate with prior medical or ophthalmic experience who is comfortable working in a fast-paced specialty setting and is committed to delivering excellent patient care.
This position requires travel between three practice locations in Buffalo, Amherst, and Orchard Park, NY based on scheduling and operational needs.
Prepare patients for physician visits, including obtaining medical history, performing preliminary exams, and confirming the reason for visit.
Perform routine ophthalmic testing such as visual acuity, refraction, visual field testing, pachymetry, A-scan biometry (IOL master), color testing, tonometry, and pupillary response testing
Provide primary ophthalmic care to patients and act as a clinical assistant to physicians
Administer ophthalmic medications as directed
Counsel patients on physician instructions, medications, drops, contact lenses, and ordered imaging
Prepare exam and treatment rooms and maintain appropriate stock levels based on standard inventory and physician preferences
Set up and assist with minor OR procedures, maintaining sterile fields and instrument sterilization
Clean, maintain, and troubleshoot ophthalmic equipment; report issues as needed
Process prescription refill requests
Accurately document patient information, testing, and procedures in the electronic medical record (EMR)
Maintain confidentiality and safeguard patient information
Adhere to established clinical protocols, safety standards, and regulatory requirements
Perform patient work-ups within established timeframes while maintaining excellent customer service
Float to alternate Ross Eye Institute locations as needed
Support a variety of ophthalmology subspecialties, from pediatrics to adult clinics
High school diploma or GED required
Minimum of 3 year of relevant experience and/or training, or equivalent combination of education and experience required
Prior Ophthalmic Technician experience in a medical office strongly preferred
Proficiency with computers and electronic medical record systems
Strong customer service, communication, and interpersonal skills
Excellent organizational skills and attention to detail
Ability to work independently and as part of a collaborative team
Ability to handle confidential information with discretion and professionalism
401(k) retirement plan with employer matching
Medical, dental, vision, and life insurance
Paid time off
UBMD Ophthalmology / Ross Eye Institute is an Equal Employment Opportunity (EEO) employer.