Ophthalmology Office Manager

Delaware Eye Care Center is searching for an experienced, enthusiastic, committed, full-time Ophthalmology Office
Manager for our Newark, DE. and Smyrna, DE offices.  Great work hours, No late evenings, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Delaware Eye Care Center has been providing superior comprehensive eye care services to the communities of Delaware for over 30 years.  This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Delaware Eye Care Center are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. 

Position Overview:

As a Manager you will play a crucial role in overseeing existing supervisors and coordinating various aspects of our operations to ensure efficiency, productivity, and exceptional customer service. You will be responsible for contributing to the achievement of our strategic practice goals as well as leading and motivating your team and guiding them toward meeting their short and long term goals, outlining practice expectations and holding team members accountable for achieving and exceeding them.

Responsibilities:

• Provide effective guidance, direction, and mentorship to team members
• Foster a positive and collaborative work environment
• Set performance expectations and conduct regular performance evaluations
• Monitor daily operations to ensure they align with company standards
• Identify areas for improvement and implement necessary changes
• Manage and prioritize projects to meet deadlines and objectives
• Allocate resources effectively to maximize project outcomes
• Ensure project goals and KPIs are met
• Ensure adherence to industry regulations and company policies
• Implement quality control measures to maintain high standards
• Address compliance issues promptly and effectively

Qualifications:

• Bachelor's degree preferred
• 3-5 years of proven experience in a busy medical office managerial role is required. Previous experience managing an ophthalmology practice office would be preferred. 
• Strong leadership and team management skills with an emphasis on holding team accountable for their position requirements and goals.
• Excellent problem-solving and decision-making abilities
• Exceptional communication and interpersonal skills
• Strong organizational and time-management abilities
• Commitment to your; as well as your teams, continuous improvement and professional development

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short-term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking where applicable.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities.

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