Ophthalmology Surgical Coordinator

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

• Accurately completes patient registrations in an efficient, professional, and customer-oriented manner.
• Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate.
• Gathers and reviews all relevant data, including fee quote sheets and documents, to ensure correct reimbursement is obtained for department's services.
• Coordinates daily OR schedule as directed by service administrator/manager.
• Meet with patients to discuss timeline of pre-op/post-op and surgery, what to expect, and how to prepare (e.g. - hold blood thinners, arrange rides, etc)
• Post cases to the OR with all necessary equipment and special instruments/instructions specific to surgeon.
• Create prep for case and place orders for all pre-op and post-op appointments.
• Quality assurance: check cases, adjust lineups for surgeons OR days (send to OR), check for E-consents and preop surgical orders
• Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on workflow.
• Observes policy & procedures to protect patients' privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.
• Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed.
• Formulates and maintains effective working relationships with peers and management and functions as an effective team member.
• Also responsible for projects and assignments as assigned by the Operations Administrator or Manager.

Qualifications

EDUCATION: Associate degree, Bachelor's degree preferred

EXPERIENCE: (2) years of surgery scheduling experience

Multitasking and great attention to detail are a must in this role.

COMPETENCY: Demonstrates knowledge of surgery scheduling. Demonstrates knowledge of and proficiency in preparation of scheduling of various surgeries.

JOB KNOWLEDGE: Detailed knowledge of the subspecialties; ability to function at a skilled level.

ADDITIONAL CONSIDERATIONS: Ability to work well with patients, surgeons, and colleagues; pleasant behavior; stands/walks on job.

Exemption Status

Nonexempt

Compensation Detail

$xx,xxx - $xx,xxx / year; This position has a predetermined rate of $xx.xx per hour.; Education, experience and tenure may be considered along with internal equity when job offers are extended.; $xx.xx - $xx.xx / hour; Compensation range is $xx.xx -$xx.xx / hour based upon union contract

Benefits Eligible

Yes

Hours/Pay Period

80

Schedule Details

Monday - Friday 7:30 AM - 4:30 PM Clinic Hours

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Tricia Harding