Opportunity: UX Researcher (Contract): Cupertino, CA

Our client, a Fortune 5 company, is looking to hire a UX Researcher in Cupertino, CA.

Pay Rate Range: $40 to $48.50/hr on w2, depending on experience

Responsibilities:

• About the Role

We are looking for a UX Researcher to join a dynamic Customer Insights team focused on delivering meaningful, user-centered insights. In this role, you will support qualitative research initiatives and usability testing efforts to help shape customer experiences and inform business decisions.

You will work in a fast-paced, collaborative environment, partnering with cross-functional teams to bring the voice of the customer into product, marketing, and retail experiences.

Key Responsibilities

• Plan and support execution of qualitative research studies, including usability testing, user interviews, and contextual inquiries
• Analyze user behavior and feedback to identify key insights, needs, and pain points
• Synthesize research findings into clear, actionable recommendations
• Translate complex data into compelling stories and presentations for stakeholders
• Collaborate with cross-functional teams to align research with business goals
• Assist in creating reports, presentations, and communications tailored to different audiences

Requirements:

• Required Qualifications
• 2-4 years of experience in UX Research, Qualitative Research, or related field
• Strong knowledge of research methods such as usability testing, interviews, and observational research
• Ability to translate research findings into business insights and recommendations
• Experience working in fast-paced, ambiguous environments
• Strong organizational and time management skills
• Excellent communication and presentation skills

Preferred Qualifications

• Experience moderating in-depth interviews (IDIs), focus groups, or workshops
• Familiarity with tools such as UserTesting, UserZoom, Figma, or similar platforms
• Experience creating presentations using tools like Keynote or PowerPoint
• Exposure to global or multi-market research projects
• Background in technology, retail, or customer experience research

Education

• Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, Design, or a related field
• Equivalent practical experience will also be considered

Nice to Have

• Experience in retail or customer-facing environments
• Exposure to large-scale or international research programs

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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