OPS - Medical Assistant II

The Lead Medical Assistant will have personal interest and/or experience in a clinical setting and will perform clinical and administrative tasks for both Pediatric and Adult patients under the direct supervision of a licensed physician. All administrative functions will be evaluated by the Practice Manager. The Lead Medical Assistant will be evaluated by the Practice Manager in collaboration with the supervising physician(s) for their respective clinics.

As a member of the health center's integrated care team the Lead Medical Assistant will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care:

• Measuring and recording vital signs.
• Recording patient interview, history, and chief complaint.
• Upload external records and/or preload immunizations.
• Preparing patients for examination and performing routine screening tests.
• Phlebotomy and collection of other lab specimens.
• Adhering to common safety hazards and precautions.
• Performing EKGs.
• Skill in developing and maintaining clinical quality assurance.
• Skill in developing and resolving problems.
• Communication skills using appropriate medical terminology.
• Ability to use good reasoning and judgment and react calmly in emergency situations.
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public.
• Perform outreach calls to patients and/or specialty offices as requested.
• Perform Pre-Visit Planning for targeted quality measures.
• Checking electronic outbox of providers and addressing urgent issues.
• Completing EHR data entry.
• Following up on patient care as requested.
• Assist in ordering and maintaining clinical and office supplies and equipment.
• Assist in the solutions of problems as directed by the Health Center Manager.
• Employees serving in a lead, senior or similarly designated position will be required to perform clinical duties daily.
• Other duties as assigned.

Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

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