Overview

We are seeking an Operations Specialist Trade Management to support specialized securities processing activities within a fast-paced financial services environment. This role is responsible for processing, reconciling, and resolving Client Bank (FRB) securities transactions while ensuring accuracy, timeliness, and exceptional client service.

The ideal candidate is detail-oriented, analytical, and thrives in a deadline-driven environment where critical financial transactions and client support are key priorities.

Responsibilities

Securities Transaction Processing

• Process and support FRB-related securities transactions and settlements
• Monitor work queues, trade reports, and processing controls
• Ensure all Client Bank delivery deadlines and requirements are met
• Coordinate intraday and end-of-day reconciliation activities
• Verify transaction accuracy and resolve processing exceptions
• Support share and cash reconciliation activities

Client Service & Issue Resolution

• Respond to client, broker, and relationship manager inquiries regarding trade status and settlement activity
• Research and resolve failed trades and settlement discrepancies
• Communicate Client Bank market practices and settlement requirements
• Escalate high-risk or high-value trade issues to management
• Deliver superior service to both internal and external clients

Risk Management & Controls

• Monitor trade activity to identify potential issues and operational risks
• Assist with the resolution of transaction breaks and reconciliation exceptions
• Support operational controls and quality assurance processes
• Ensure transactions comply with established policies and procedures

Reporting & Process Improvement

• Help maintain daily production and operational reporting
• Identify opportunities to improve efficiency and transaction processing workflows
• Participate in process improvement initiatives across the department
• Develop an understanding of how trade operations impact broader business functions

Required Qualifications

• Bachelor's degree or equivalent work experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication abilities
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a deadline-driven environment
• Ability to identify, investigate, escalate, and resolve operational issues
• Strong PC and Microsoft Office skills
• Ability to work effectively both independently and within a team environment
• Ability to work under pressure while maintaining accuracy and service quality

Preferred Qualifications

• Experience in securities operations, settlements, custody operations, trade processing, or financial services
• Knowledge of Client Bank (FRB) settlement processes
• Experience with reconciliation, trade investigations, and exception management
• Experience supporting institutional clients, brokers, or financial transaction processing
• Understanding of securities settlement and post-trade operations