About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

Job Description:

Essential Duties and Responsibilities:

• Greet and escort patients to examination rooms; obtain patient consents and insurance information
• Escort patients to and from various destinations; assist patients in and out of examination chairs
• Obtain ocular, medical and family histories; document/update accurately in patients’ electronic medical record
• Explain procedures to patients
• Perform initial patient examinations by measuring, comparing and testing pupils including visual acuity, extraocular movements, eye pressure, color vision, etc.
• Perform automated and manual testing procedures including corneal topography, autorefraction, applination, contrast sensitivity, tonometry, Goldman and Humphrey visual fields, Optical Coherence Tomography, pachymetry, A-Scans and B-Scans, etc. as directed by the physicians
• Administer anesthetics, dilation drops, ointments and medications as directed by the physicians
• Assist physicians with minor surgery and patient monitoring
• Complete paperwork for physicians
• Provide information and educational materials to patients concerning procedures and surgeries
• Participate in patient follow-up activities; assist patients with scheduling appointments and verify surgery schedules
• Maintain and clean equipment and examination rooms and working areas; stock rooms and/or order supplies
• Answer and triage patient telephone calls
• Establish and maintain productive working relationships with people inside and outside the department and/or practice

Education, Licensure/Certification, and Training:

• Certifications as a Certified Ophthalmic Assistant (COA)
• High School Diploma or GED
• Retinascoping experience preferred
• 1-3 years experience in an Ophthalmology practice preferred
• Patient care experience required
• Knowledge of Ophthalmology terminology, eye anatomy and medical terminology

Skills and Abilities Required:

• Accurate refraction and applanation skills
• Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)
• Good analytical and judgment skills
• Ability to use computer software programs and systems
• Ability to maintain confidentiality regarding patients, personnel and/or financial data
• Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time

Safety Requirements:

• Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedules:

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of walking, sitting, standing, stooping/kneeling, bending
• Ability to lift up to 10 pounds regularly and up to 25 pounds occasionally
• Close vision and ability to focus on computer screens and documents; distance vision; peripheral vision; depth perception; ability to adjust vision focus
• Use of hands to handle, control or feel objects, tools or controls

Wayne Health is an EEO/AA/Veteran/Disability Employer