Job Summary We are seeking an experienced optical employeeto join our team! . As an assistant to our Opticians you will check in patients, answer phones, make appointments, pull insurance authorizations, and troubleshoot patients needs to assign to the appropriate team member. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.
Responsibilities
Work our front desk, answering phones, checking in patients, direct patients through their appointments.
Greet our patients with a smile and professional appearance and attitude.
Operate under all HIPPA and confidentiality regulations
Qualifications
Previous optometrist’s experience
Strong communication and interpersonal skills
Strong understanding of HIPPA
Strong customer service skills
Numbers & Facts
Location
Lakewood, CA
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Identify Issuesunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Patient Assessmentunmatched
Regulationsunmatched
Telephone Skillsunmatched
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