Optical Coordinator - Entry Level

Tyson Eye

Cape Coral, Florida

JOB DETAILS
SKILLS
Business Development, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Multitasking, Organizational Skills, Patient Care, Patient Charts, Patient Education, Sales
LOCATION
Cape Coral, Florida
POSTED
Today
Tyson Eye is a fast-paced, patient-focused eye care practice committed to delivering an exceptional optical experience. Our team is energetic, supportive, and passionate about helping patients look and see their best. We are seeking a friendly, outgoing, and motivated individual to join our optical team as a Patient Coordinator / Optical Support. This is an entry-level position designed for someone who enjoys working with people and wants to grow into a future role in optical sales and consulting. You will play a key role in creating a welcoming environment, keeping patient flow smooth, and supporting our opticians with day-to-day tasks.

Interested candidates are encouraged to complete the Predictive Index. Both assessments are available through this link: https://assessment.predictiveindex.com/bo/rv8/OpticalCoordinator_Apr2026_150618

Responsibilities
  • Greet patients and create a warm, welcoming experience
  • Guide patients through the optical department and manage patient flow
  • Receive patient charts from doctors/technicians and help ensure a smooth handoff to the optical team
  • Notate basic recommendations or needs and help keep patients moving while opticians are assisting others
  • Clean, adjust, and perform minor repairs on glasses (training provided)
  • Replace nose pads and assist with basic frame care
  • Notify patients when glasses or orders are ready
  • Handle contact lens (CL) order-only transactions
  • Maintain cleanliness and organization of the optical area
  • Support opticians by assisting with non-dispensing tasks
What We’re Looking For
  • Friendly, outgoing personality with strong communication skills
  • Positive attitude and high energy
  • Ability to multitask in a busy environment
  • Self-starter who takes initiative
  • Professional appearance and demeanor
  • Strong attention to detail and ability to follow instructions
  • Interest in learning optical sales and patient care
Growth Opportunity

This role is designed as a pathway into an Optical Consultant/Sales position, with opportunities to learn: Frame styling and recommendations; Lens options and patient education;Sales and customer service skills

Tyson Eye is an Equal Opportunity Employer and proud to be a tobacco and drug free organization.

About the Company

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Tyson Eye