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Skills
Business Growthunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Industry Standardsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Meet Sales Quotaunmatched
Merchandisingunmatched
Operationsunmatched
Operations Managementunmatched
Patient Careunmatched
People Managementunmatched
Performance Managementunmatched
Regulationsunmatched
Retail Managementunmatched
Revenue Growthunmatched
Staff Motivationunmatched
Team Lead/Managerunmatched
Description
Benefits:
401(k)
Bonus based on performance
Employee discounts
Paid time off
We are seeking an experienced and customer-focused Optical Manager to lead our optical team. The ideal candidate will oversee daily operations, ensure exceptional patient and customer service, manage staff performance, and drive sales while maintaining compliance with industry standards.
Key Responsibilities
Manage daily operations of the optical department.
Supervise, train, and motivate optical staff.
Deliver outstanding customer service and patient care.
Assist customers with frame and lens selections.
Monitor inventory, ordering, and merchandising.
Ensure compliance with company policies and industry regulations.
Meet sales goals and contribute to business growth.
Resolve customer concerns professionally and effectively.
Qualifications
Previous experience in optical retail or optical management. 2+
Strong leadership and team management skills.
Knowledge of eyewear products, lenses, and optical dispensing.
Excellent communication and customer service abilities.