Americans with Disabilities Act (ADA), Career Development, Communication Skills, Data Entry, Data Quality, High School Diploma, Interpersonal Skills, Inventory Management, Leadership, Medical Billing, Medical Coding, Medications, Multitasking, Ophthalmology, Organizational Skills, Patient Care, People Management, Performance Management, Performance Reviews, Physical Demands, Presentation/Verbal Skills, Quality of Care, Staff Motivation, Time Management, Training/Teaching, Writing Skills
POSITION SUMMARY: The Optical Department Manager supervises the Optical staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.
Location: Lind EyeCare & Optical. Kearney, NE
ESSENTIAL RESPONSIBILITIES:
- Develop and guide staff to ensure consistency in performance and improve efficiencies.
- Coordinate patient scheduling and monitor patient flow throughout the office, ensuring timely patient services.
- Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.
- Maintain inventory of all medications and supplies to ensure each examination room, the optical lab, and the office is well stocked accordingly.
- Evaluate staff performance and provide additional training as necessary.
- Assist staff in their essential responsibilities, as necessary.
- Provide a safe, clean, organized and inviting environment for both patients and staff.
- Perform other duties and assume various responsibilities as determined by the Practice Manager and doctor(s).
EDUCATION AND/OR EXPERIENCE:
- High school graduate, or equivalent
- Previous experience in ophthalmology is preferred
- Previous experience with supervision is preferred
- Previous experience in medical coding/billing is preferred.
COMPETENCIES:
- Excellent interpersonal, written and verbal communication skills
- Decisive leadership with above average judgment
- Detail oriented, self-starter, with strong organizational skills
- Able to effectively sustain multiple, simultaneous tasks
- Ability to lead, motivate, and promote a team environment
- Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness
- Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Physical Activity: Standing for sustained periods of time, Talking, Hearing.
- Physical requirements: Light work.
- The worker is required to have close visual acuity to perform each activity.
PERSONAL DEVELOPMENT:
- Staff members are required to meet training expectations within the initial 90-day orientation period.
- Obtaining certification in ophthalmic field is encouraged. The company will provide assistance to all employees eligible for the Employee Career Development Program.
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Midwest Eye Services, LLC - Indiana