An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patients needs to the goods and services offered.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Able to operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders using current process
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
ABO and NCLE certifications preferred but not required
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%).
Employees must be able to lift, carry, push, and pull items up to 25 lbs.
Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time.
Occasional driving or climbing may also be necessary.
NOTICE
If you need assistance with this application, please contact (636) 227-2600.
Please do not contact the office directly - only resumes submitted through this website will be considered.
EYE CARE PARTNERS EMPLOYMENT POLICY
EyeCare Partners is an equal opportunity/affirmative action employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE
Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Numbers & Facts
Location
Moody, AL
Skills
Auditoryunmatched
Background Investigationunmatched
Customer Relationsunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Needs Assessmentunmatched
Ophthalmologyunmatched
Order Picking/Packingunmatched
Physical Demandsunmatched
Prescription Fillingunmatched
Retail Salesunmatched
Revenue Growthunmatched
Salesunmatched
Sales Supportunmatched
Typingunmatched
Vehicle Drivingunmatched
Willing to Travelunmatched
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