Help Patients See Their Best—and Feel Their Best, Too!
As an Optician, you’ll do more than help patients choose glasses—you’ll help them find eyewear that fits their vision needs, lifestyle, and personal style. You’ll combine patient care, fashion, and attention to detail to create an experience patients remember.
What We Offer
We believe in investing in our team and providing opportunities to grow. As an Optician, you’ll enjoy:
Competitive hourly pay based on experience
Paid time off and paid holidays starting in your first year
Vision benefits and 401(k)
Company-paid certification program
Career growth opportunities with the potential for increased earnings
Professional, collaborative, and team-oriented work environment
What You’ll Do
Help Patients Find the Right Eyewear
Guide patients in selecting frames and lenses based on their prescription, lifestyle, and preferences
Explain doctor recommendations, lens options, features, and benefits in an easy-to-understand way
Help patients find eyewear that fits their needs, style, and budget
Educate patients on proper eyewear care and use
Manage Orders from Start to Finish
Accurately enter and manage spectacle orders
Verify insurance eligibility and calculate patient co-pays
Track orders and communicate updates to patients
Notify patients when eyewear is ready and coordinate dispensing
Follow up with patients to ensure satisfaction and successful adaptation
Fit, Adjust, and Troubleshoot
Perform eyewear fittings and adjustments
Complete minor repairs as needed
Listen to patient concerns and help resolve eyewear-related issues
Keep the Optical Area Running Smoothly
Maintain accurate inventory of frames, lenses, and optical supplies
Create and maintain organized, attractive eyewear displays
Support efficient patient flow and communicate delays when needed
Be a Team Player
Collaborate with doctors, providers, and team members to create a seamless patient experience
Step in and support the practice wherever needed
What We’re Looking For
We’re looking for someone who is:
Patient-focused and passionate about providing excellent customer service
A strong communicator who can build trust and lasting relationships
Detail-oriented and accurate with administrative responsibilities
Comfortable balancing healthcare, customer service, and retail responsibilities
Interested in helping patients find eyewear they feel confident wearing
A positive, dependable team player
Work Environment & Physical Requirements
This position is based in a professional medical office and includes a combination of standing, walking, and hands-on work. The role requires strong visual attention to detail, manual dexterity, and the ability to lift light materials, generally up to 15 pounds.
Why Join Us?
Because what you do matters.
As an Optician, you have the opportunity to make a difference every day. You’ll help patients see clearly, feel confident, and find eyewear that fits their lives and personal style. From the first conversation to the final fitting, you’ll play an important role in creating an exceptional patient experience.
If you’re passionate about people, style, and making a difference, we’d love to have you on our team!
Numbers & Facts
Location
South Bend, IN
Job Type
Part-time
Skills
Administrative Skillsunmatched
Budgetingunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Healthcare Customer Serviceunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Manual Dexterityunmatched
Medical Officeunmatched
Order Managementunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Follow-upunmatched
Physical Demandsunmatched
Retailunmatched
Team Playerunmatched
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