Company Overview:
At Community Eye Care Specialists our mission is to provide our patients with the highest level of quality care and we treat them like members of our family -- because they are. We serve the Northern PA and the Southern NY area with office locations in Warren, Dunkirk, Olean, Seneca, and Jamestown. Our mission is simple as we are helping people see!
Position Summary:
An Optician is a trained eyewear specialist responsible for interpreting prescriptions, assisting patients in selecting frames and lenses, taking precise measurements, and ensuring that eyewear fits correctly. Opticians bridge clinical eye care and retail services, providing both technical expertise and patient-centered support. An optician should possess strong sales skills by demonstrating a high level of knowledge about our products and be able to recommend accessories or enhancements to the patient based on their prescription and lifestyle needs.
Pay Range - $22.00- $25.00/hr. Commensurate with experience
Responsibilities:
- Greets customers and assist with selecting frames based on prescription needs, fit, comfort, and style
- Educates patients on lens materials, coatings, and technologies
- Explains pricing, warranties, and insurance benefits related to eyewear
- Reads and interprets prescriptions from optometrists or ophthalmologists
- Takes precise optical measurements such as pupillary distance, segment height, multifocal alignment, bridge and temple measurements.
- Ensures eyewear fits correctly by adjusting frames for comfort, balance, and proper optical alignment
- Submits and tracks eyewear orders through in-house or external lab partners
- Inspects completed glasses for accuracy, lens quality, and compliance with prescriptions
- Performs minor repairs and adjustments, including replacing screws, pads, and temples
- Instructs patients on eyewear care, cleaning, and adjustments
- Educates about lens features and expected adaption periods for all lenses, especially progressive or specialized lenses
- Enters eyewear and lens orders into optical software with precise details
- Prepares orders for processing and maintain workflow efficiency
- Maintains accurate patient records and order documentation
- Communicates delays, remakes, and issues with orders.
- Assist swith inventory and organize lenses, frame parts, chemicals, coatings, and retail supplies
- Contributes to the selection of new inventory from vendors and management of the frame board space
- Participates in all daily huddles and team meetings as scheduled and required
- Follows all safety protocols for equipment, chemicals, and lab procedures; report any concerns to leadership
- Adheres to HIPAA guidelines when handling patient information
- Ensures compliance with optical industry standards
- Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism
- Contributes to the team effort by completing additional tasks and projects as directed .
Qualifications:
- High School Diploma or the equivalent years related experience required
- Dispensing Optician License required.
- Minimum of 5 year opticianry experience
- Strong reliability with good attendance and punctuality.
KEY SKILLS
- Strong knowledge of optical theory, lens materials, and frame anatomy
- Proficiency with lensometers, edgers, and related optical tools
- Understanding lens materials, coatings, and measurements
- Ability to read and interpret optical prescriptions
- Attention to detail and precision
- Problem-solving and troubleshooting abilities
Company Benefits:
We offer a competitive benefits package to our employees:
- Medical
- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine
- Generous PTO Package
We also offer the following benefits for FREE:
- Employee Discounts and Perks
- Employee Assistance Program
- Group Life/AD&D
- Short Term Disability Insurance
- Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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