Communication Skills, Customer Support/Service, English Language, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Interpersonal Skills, Ophthalmology, Pricing, Product Pricing, Regulations, Spanish Language, Vision Plan
LOCATION
Riverside, CA
POSTED
30+ days ago
Benefits:
Employee discounts
Free uniforms
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.
Responsibilities
Meet and talk with patients to learn their needs for eyewear
Make suggestions on frames, and assist patients in choosing the best option for them
Take facial measurements to ensure a perfect frame fit
Prepare specific orders for the ophthalmic lab
Explain pricing, insurance, and payment options to the patient thoroughly
Operate under all HIPPA and confidentiality regulations
Qualifications
Previous optometrist’s experience heavily desired
License with the state not required
Strong communication and interpersonal skills
Strong understanding of HIPPA
Strong customer service skills
Must be able to speak English and Spanish fluently