Optician

SSM Health

Wisconsin

JOB DETAILS
SKILLS
Acceptance Testing, American National Standards Institute (ANSI), Analysis Skills, Budgeting, Communication Skills, Compensation and Benefits, Customer Satisfaction, Customer Support/Service, Data Entry, Electronic Medical Records, Field Trials, Healthcare, High School Diploma, Identify Issues, Insurance, Inventory Management, Keyboards, Material Moving, Medical Diagnosis, Medical Imaging, Medical Records, Medical Treatment, Medications, Ophthalmology, Optometry, Organizational Skills, Patient Care, Patient Education, Patient History, Photography, Physical Demands, Prescription Drugs, Presentation/Verbal Skills, Quality Control, Record Keeping, Revenue Growth, Team Player, Testing
LOCATION
Wisconsin
POSTED
3 days ago

It's more than a career, it's a calling

WI-SSM Health Dean Medical Group Fort Atkinson

Worker Type:

Regular

Job Highlights:

Join Our Mission

At SSM Health, we are committed to providing exceptional care and creating a healing environment for our patients.

We are seeking a dedicated Ophthalmic Assistant to join our ophthalmology team and support our mission of delivering compassionate, high-quality eye care.

Job Summary

  • The Ophthalmic Assistant plays a vital role in assisting ophthalmologists and optometrists with patient care, diagnostic testing, and clinical procedures. This position ensures smooth clinic operations and an excellent patient experience.

Responsibilities

  • Prepare patients for eye examinations and procedures.
  • Perform preliminary vision tests, including visual acuity, tonometry, and refraction.
  • Assist with diagnostic imaging such as OCT, fundus photography, and visual field testing.
  • Document patient history and maintain accurate medical records in the EMR system.
  • Educate patients on eye health, medications, and post-procedure care.
  • Maintain and clean ophthalmic instruments and equipment.
  • Support physicians during minor procedures and surgeries as needed.


Qualifications

  • High school diploma or equivalent required.  
  • 1 year of health care experience required
  • COA (Certified Ophthalmic Assistant) certification strongly preferred or willingness to obtain within 18 months of hire.
  • Previous experience in ophthalmology or optometry setting is a plus.
  • Strong communication and organizational skills.
  • Ability to work collaboratively in a fast-paced clinical environment.

Why Join SSM Health?

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and certification support.
  • A mission-driven organization focused on holistic patient care.
  • Collaborative and supportive team environment.


Apply Today
 

Job Summary:

Fills patient prescriptions for glasses and at some locations contact lenses.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Interprets and analyzes current prescription and reviews historical information to ensure changes are consistent and reasonable.  Recognizes inconsistencies and irregularities in prescription history. Contacts doctor for discussion if there are questions.
  • Troubleshoots basic and advanced vision complaints related to eyeglasses and at some locations contact lenses.
  • Assists patients with selection of eyewear, determines proper frame and lens selections while also considering prescription implications.
  • Effectively demonstrates features and benefits to reinforce value to the customer while maximizing sales.
  • Takes necessary optical measurements (e.g. pupillary distance (PD), seg heights, custom fit to wear lens measurements) with a high degree of accuracy.  Explains the procedures and reasons for them to customer.
  • Accurately and comfortably fits eye wear to customer’s satisfaction.  Demonstrates proper eyeglass cleaning and storage techniques and suggests products to assist them.
  • Inspects all jobs that come in with a lensometer (manual or automatic) for prescription verification using department and American National Standards Institute (ANSI) standards as guidelines for quality control. Requests corrections as necessary from lab.
  • Responsible for managing on site inventory within directed budgets, including frames, miscellaneous supplies and over the counter accessory items.
  • Assists in dispensing contact lenses at some locations.
  • Maintains a working knowledge of available insurance and safety plans.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION

  • High School diploma/GED or 10 years of work experience

EXPERIENCE

  • One year optical field or customer service experience

PHYSICAL REQUIREMENTS

  • Constant standing and walking.
  • Frequent use of hearing and speech to share information through oral communication.
  • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent reaching, gripping, and keyboard use/data entry.
  • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
  • Occasional use of vision to judge distances and spatial relationships.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Occasional lifting/moving patients.
  • Occasional use of smell to detect/recognize odors.
  • Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Wisconsin 

  •     American Board of Opticianry Certification (ABOC) - The American Board of Opticianry and National Contact Lens Examiners (ABO-NCLE)  

     
State of Work Location: Illinois, Missouri, Oklahoma 

  • N/A

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

7950270032 Fort Atkinson Optical

Scheduled Weekly Hours:
40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

About the Company

S

SSM Health