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Optometric Assistant / Optical Receptionist

Texas State Optical - Briargrove/Galleria

Houston, TX

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JOB DETAILS
SKILLS
Communication Skills, Detail Oriented, Educational Testing, English Language, Health Insurance, Healthcare, IBM TSO/ISPF, Insurance, Medical Office, Medical Records, Multilingual, Organizational Skills, Patient Assessment, Patient Care, Patient Education, Radio Frequency, Record Keeping, Spanish Language, Telephone Skills, Testing, Topography, Vision Plan
LOCATION
Houston, TX
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off

Location:


  • TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057

About Us:
At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.


Role Overview:
We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.


Key Responsibilities:


  • Greet patients warmly and provide exceptional service at every touchpoint

  • Verify patient appointments, confirmations, and pre-appointments

  • Manage recall lists to keep patients on track with their annual exams

  • Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)

  • Collect and record patient medical/ocular history

  • Train patients on contact lens insertion/removal

  • Support doctors with chairside assistance as needed

  • Manage incoming calls, scheduling, and patient communications

  • Verify and process vision/medical insurance

  • Process payments and maintain accurate records

  • Collaborate with the team to ensure smooth patient flow throughout the office

Ideal Candidate:


  • Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)

  • Comfortable with both front desk administration and clinical pre-testing

  • Strong relationship-building skills with patients and co-workers

  • Compassionate, with a focus on continuity of care across the patient journey

  • Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude

  • Excellent communication and organizational skills

  • Bilingual (English/Spanish) a plus

Compensation & Benefits:


  • Competitive hourly pay + monthly bonuses + role-based commissions

  • Paid vacation, holidays, and sick time

  • Discounted exams and eyewear

  • 50% employer-paid medical (after 90 days)

  • 401(k) with up to 4% employer match (after 1 year)

  • Employee eyewear/materials discounts

  • Closed Sundays – no late nights

  • Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm


About the Company

T

Texas State Optical - Briargrove/Galleria

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