Optometric Assistant / Optical Receptionist

Texas State Optical - Briargrove/Galleria
  • Houston, TX
    Today

    Job Description

    Job Description

    Job Description
    Location:

    • TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057

    About Us:
    At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.

    Role Overview:
    We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.

    Key Responsibilities:

    • Greet patients warmly and provide exceptional service at every touchpoint

    • Verify patient appointments, confirmations, and pre-appointments

    • Manage recall lists to keep patients on track with their annual exams

    • Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)

    • Collect and record patient medical/ocular history

    • Train patients on contact lens insertion/removal

    • Support doctors with chairside assistance as needed

    • Manage incoming calls, scheduling, and patient communications

    • Verify and process vision/medical insurance

    • Process payments and maintain accurate records

    • Collaborate with the team to ensure smooth patient flow throughout the office

    Ideal Candidate:

    • Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)

    • Comfortable with both front desk administration and clinical pre-testing

    • Strong relationship-building skills with patients and co-workers

    • Compassionate, with a focus on continuity of care across the patient journey

    • Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude

    • Excellent communication and organizational skills

    • Bilingual (English/Spanish) a plus

    Compensation & Benefits:

    • Competitive hourly pay + monthly bonuses + role-based commissions

    • Paid vacation, holidays, and sick time

    • Discounted exams and eyewear

    • 50% employer-paid medical (after 90 days)

    • 401(k) with up to 4% employer match (after 1 year)

    • Employee eyewear/materials discounts

    • Closed Sundays – no late nights

    • Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm

    Numbers & Facts

    LocationHouston, TX

    Skills

    • Communication Skillsunmatched
    • Detail Orientedunmatched
    • Educational Testingunmatched
    • English Languageunmatched
    • Health Insuranceunmatched
    • Healthcareunmatched
    • IBM TSO/ISPFunmatched
    • Insuranceunmatched
    • Medical Officeunmatched
    • Medical Recordsunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • Patient Assessmentunmatched
    • Patient Careunmatched
    • Patient Educationunmatched
    • Radio Frequencyunmatched
    • Record Keepingunmatched
    • Spanish Languageunmatched
    • Telephone Skillsunmatched
    • Testingunmatched
    • Topographyunmatched
    • Vision Planunmatched

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