Job Description
CITY EYE, LLCJOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1 Job Summary
Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out.
General Accountabilities including but not limited to
Prep day for success by arriving to shift on time and ready to work- Greet patients in friendly and welcoming manner
- Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out
- Properly receiving and accounting for patient payments and copays
- Answering of phone and scheduling of appointments
- Verifying insurance eligibility
- Placing contact lens orders and encouraging patients to order through practice
- Conducting contact lens training classes with patients
- Assisting physicians in performing any and all procedures/ tests
- Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown
- Scheduling referrals
- Ensuring job is fully completed prior to clocking out of a shift
- Stocking and cleaning exam lanes
- Cleaning general areas, including break room, bathrooms, floors, common areas
- Participation in training of new staff members
- Participation in staff training programs or continuing education events
- Duties may be added or changed at any time
- Weekend availability is mandatory
Job Qualifications Education: High school diploma or equivalent
Experience: Health care or customer service experience recommended but not required
Skills
- Technologically savvy
- Communication
- Efficient
- Customer service
- Sales
Numbers & Facts
| Location | Middletown, CT |
| Job Type | Full-time |
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Skills
Calendar Managementunmatched
Co-Paymentsunmatched
Customer Support/Serviceunmatched
Healthcare Customer Serviceunmatched
Housekeeping/Cleaningunmatched
Medical Assistanceunmatched
Medical Billingunmatched
Medical Treatmentunmatched
Patient Assessmentunmatched
Retail Managementunmatched
Salesunmatched
Staff Trainingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
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