Overview
We are a busy ophthalmic practice looking for a Specialty and Soft Contact Lens Technician to join our fast paced team! BoozmanHof offers a full range of eye care services from routine vision exams to comprehensive medical exams.
This role is part time and based in our Bella Vista, AR, office.
Job Duties
- Quickly engages each patient, establishes rapport, and assesses their needs.
- Review patient insurance coverage and available rebate options. Advises patients on options. Submits prior authorizations as needed.
- Reviews written prescriptions to determine the specifications for contact lenses; recommends appropriate contact lenses after considering the prescription and the patient's lifestyle needs.
- Performs prescription analysis, verifies prescriptions, and places and fills orders with various labs/insurance companies.
- Dispenses, fits and adjusts contact lenses. Performs over-refractions.
- Records consultations into EMR for doctor approval.
- Educates patients on different contact lens materials, fits, and options.
- Trains patients on the proper procedure for wearing and care of daily or extended wear contacts, adapting to wearing contacts, visual hygiene, and safety.
- Working knowledge of contact lens equipment and instruments.
- Receives phone calls, triages patients, and returns voicemails daily.
- Monitors trials and inventory levels; organizes and maintains fitting lane area daily.
- Other duties as assigned.
Qualifications
- Medical office: 1 year (Preferred)
- Ophthalmology: 1 year (Preferred)
- Knowledge of (or ability to learn) medical office practices and medical terminology, CPT, and ICD 10 codes, contact lenses, medications and ocular disease processes.
- Excellent Computer/Telephone Skills, EHR/EMR computer skills
- Embrace the core values of BoozmanHof Regional Eye Clinic: Teamwork, Excellence, Compassion, Integrity, and Commitment.