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Oracle CC&B SME (Oracle Customer Care and Billing)

Macpower Digital Assets Edge Private Limited

San Francisco, CA

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JOB DETAILS
SALARY
$60–$60 Per Hour
SKILLS
Atlassian JIRA, Best Practices, Billing, Bug Tracking/Defect Management, Customer Support/Service, Functional Testing, High Reliability, Leadership, Mentoring, Operations Management, Oracle, Performance Testing, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Assurance Methodology, Quality Management, Quality Metrics, SQL (Structured Query Language), System Integration (SI), Systems Administration/Management, Test Automation, Testing, Time Management, Training/Teaching, Validation Testing
LOCATION
San Francisco, CA
POSTED
3 days ago
Job Summary:
  • Serve as the technical expert for CC&B workflows, configurations, and integrations.
  • Lead and oversee quality assurance testing for CC&B modules and processes.
  • Develop and enforce quality standards, testing methodologies, and best practices for CC&B solutions.
  • Identify and resolve complex system issues, ensuring CC&B solutions operate reliably and efficiently.
  • Design and execute comprehensive test plans for CC&B functionality and performance validation.
  • Utilize tools like Jira for defect management and coordinate with development teams for timely issue resolution.
  • Collaborate with stakeholders to understand requirements and ensure alignment with business objectives.
  • Automate testing and validation processes for CC&B systems to improve efficiency.
  • Provide mentorship and training to teams on CC&B tools, workflows, and quality standards.
Key Skill Sets: Oracle CC&B, Jira, SQL, Testing and Validation Processes, Workflow Optimization.

MUST HAVE:
  • Expertise on Oracle Customer Care and Billing (CC&B) workflows, system configurations, and integrations.
  • Experience Leading end-to-end quality assurance (QA) initiatives for CC&B modules, ensuring all processes and functions meet business and technical requirements.
  • Experience in Design, implement, and enforce quality standards, testing methodologies, and best practices tailored to CC&B environments.
  • Experience in Analyzing, identifying, and resolve complex system issues, ensuring high reliability and operational efficiency of CC&B solutions.
  • Experience in Developing and executing comprehensive test plans and performance.

About the Company

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Macpower Digital Assets Edge Private Limited

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