Oracle Cloud Solution Architect (Operate)

Role Overview: The Oracle Cloud Solution Architect serves as the primary authority for end-to-end Operate (AMS) architecture . This role is responsible for ensuring the stability, security, and scalability of the Oracle Cloud ecosystem (ERP/SCM). The Architect governs the technical landscape through disciplined incident/change management, robust integration standards, and a focus on long-term production resilience.

Core Responsibilities:

1. Architectural Governance & Strategy:

• Define and maintain the current and target-state architecture across Oracle Cloud ERP/SCM , integrations, and cross-functional data flows.

• Establish design standards and non-functional requirements to ensure system integrity and security.

• Govern integration patterns (OIC, FBDI, APIs) with a focus on monitoring, error handling, and automated reprocessing.

2. Operational Excellence & Support (L2/L3):

• Serve as the final escalation point for complex, cross-module production issues.

• Lead Root Cause Analysis (RCA) initiatives to prevent incident recurrence and improve system uptime.

• Drive the readiness strategy for Oracle Quarterly Updates, including impact assessment and coordinated regression testing.

3. Release & Change Management:

• Oversee production change and release planning for defects and enhancements.

• Manage environment readiness, cutover protocols, and post-production validation.

• Maintain and approve high-standard technical documentation, including runbooks, SOPs, and knowledge repositories.

• Mentor the global support team and provide executive-level operational reporting on SLAs and performance trends.

Technical Requirements:

• Experience: 8+ years of Oracle expertise, with a significant focus on Oracle Cloud Solution Architecture within a production/AMS environment.

• Technical Stack: Advanced proficiency in OIC/Middleware, FBDI, REST/SOAP APIs, OCI, and VBCS .

• Reporting & Scripting: Strong command of OTBI, BI Publisher (BIP) , and Groovy scripting.

• Methodology: Deep experience in ITIL-oriented support models (Incident, Problem, and Change Management).

Preferred Qualifications:

• Prior experience in Oracle Cloud AMS/Operate environments.

• Proficiency in ServiceNow or Jira for service management.

• Advanced exposure to Smart View and complex data visualization.

Performance Indicators (90-Day Success):

• Measurable reduction in repeat P1/P2 incidents through architectural remediation.

• Standardization of operational runbooks and system monitoring.

• Successful execution of a predictable, high-integrity Oracle Quarterly Update cycle.