Oracle Customer Cloud Service (CCS) Conversion Developer

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

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For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.

You are:

An experienced Oracle Customer Cloud Service (CCS) Conversion Developer

The Work:

We are seeking an experienced Oracle Customer Cloud Service (CCS) Conversion Developer / Designer to support the migration and implementation of customer-facing data within Oracle Utilities Customer Cloud Service. Working within a utilities industry context, the ideal candidate brings hands-on experience converting legacy billing and customer communication artifacts into CCS-compliant outputs, while collaborating closely with functional and business teams.

Key responsibilities

• Design, develop, and test customer-facing documents within Oracle Utilities CCS - including bills, final notices, payment arrangements, and service order correspondence.
• Convert legacy utility billing documents and correspondence into Oracle CCS templates, preserving business rules, data mappings, and regulatory layout requirements.
• Work with Oracle CC&B / Customer to Meter (C2M) data structures to extract and map billing, usage, and account data into CCS document templates.
• Collaborate with utility business analysts, functional leads, and compliance teams to gather requirements and validate converted document designs against regulatory and branding standards.
• Perform unit testing and support UAT, resolving defects and participating in go-live cutover and post-production stabilisation.
• Maintain conversion specifications, template design documentation, and reusable component libraries to support ongoing maintenance and future releases.

This is a hybrid role and will require three days per week in the office. Hiring locations: Tampa, Orlando, Houston or Atlanta.