Oracle Customer Cloud Service (CCS) Conversion Developer

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

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The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the worlds most complex client challenges.

You are:

An experienced Oracle Customer Cloud Service (CCS) Conversion Developer

The Work:

We are seeking an experienced Oracle Customer Cloud Service (CCS) Conversion Developer / Designer to support the migration and implementation of customer-facing data within Oracle Utilities Customer Cloud Service. Working within a utilities industry context, the ideal candidate brings hands-on experience converting legacy billing and customer communication artifacts into CCS-compliant outputs, while collaborating closely with functional and business teams.

Key responsibilities

• Design, develop, and test customer-facing documents within Oracle Utilities CCS including bills, final notices, payment arrangements, and service order correspondence.
• Convert legacy utility billing documents and correspondence into Oracle CCS templates, preserving business rules, data mappings, and regulatory layout requirements.
• Work with Oracle CC&B / Customer to Meter (C2M) data structures to extract and map billing, usage, and account data into CCS document templates.
• Collaborate with utility business analysts, functional leads, and compliance teams to gather requirements and validate converted document designs against regulatory and branding standards.
• Perform unit testing and support UAT, resolving defects and participating in go-live cutover and post-production stabilisation.
• Maintain conversion specifications, template design documentation, and reusable component libraries to support ongoing maintenance and future releases.

This is a hybrid role in Tampa, FL and will require three days per week in the office.